Area Manager

🔥 14 hours ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 12%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Wawa, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1964

🏨 Hospitality

📦 Logistics

🏥 Healthcare

Hospitality • Logistics • Healthcare

Wawa, Inc. is a popular convenience store chain known for its wide variety of fresh food options, beverages, and grocery items. The company offers customers the ability to customize chicken sandwiches, choose from a range of coffee, breakfast, lunch, and dinner options, and enjoy freshly baked goods and snacks. Wawa is also engaged in community initiatives and is committed to responsible business practices.

📋 Description

• Coach and develop General Managers to ensure the right people are in place and store-level processes are executed excellently • Ensure continued growth of store-level management teams through effective workforce planning • Deliver and execute customer-experience initiatives, Wawa brand standards, safe and secure store conditions, and associate/customer engagement • Develop, implement, and maintain operational plans aligned with corporate standards • Assist General Managers by providing focus and prioritization of work • Maintain a continuous presence in stores across all days and shifts, minimum 4 days per week, to observe, coach, and set expectations • Improve store leadership business acumen to increase profitability and drive key performance indicators • Ensure General Managers understand and effectively use business reports and tools • Analyze local markets and competitive landscapes; share findings with Directors of Store Operations • Respond to changing market conditions and competitor actions to achieve financial targets and Health of the Business metrics • Resolve customer and vendor complaints and implement effective grievance solutions • Build relationships with internal corporate departments and external vendors to resolve store-specific issues • Communicate professionally with internal and external customers and maintain community relationships • Lead implementation and change management of new initiatives; align the GM team and provide process feedback to the Director of Store Operations • Ensure compliance with corporate policies, procedures, and local, state, and federal regulations • Resolve crisis situations and apply accountability and progressive discipline consistently • Act as a positive role model and demonstrate Wawa’s Core Values and Brand Ambassadorship • Direct and support the team; monitor work, provide feedback and coaching, support development, complete performance appraisals, take corrective action, and participate in hiring decisions

🎯 Requirements

• Ability to communicate effectively both orally and in writing • Ability to analyze information and effectively propose solutions • Ability to build and develop strong teams and individuals • Highly developed consultative and facilitation skills • High degree of professionalism and confidentiality • Ability to handle multiple priorities simultaneously • Understanding of P&L reports, budgets, and basic financial evaluation skills • Ability to work in a fast-paced, team environment with shifting priorities and timelines • Ability to respond 24x7x365 to store-related emergencies • Ability to establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork • Ability to work collaboratively with cross-functional teams • Ability to relocate as needed – preferred • Ability to travel locally 80% of the time • Minimum 3 years of experience in multi-unit management in Retail or the Food & Beverage industry • Proven track record in managing and developing leaders of teams • Highly skilled in Microsoft Office Suite applications • Must maintain a valid driver’s license • Bachelor’s degree in Business, Marketing, or related field – preferred • MVR check at time of offer • Internal eligibility requirements: must currently be an AM and have DOSO approval to apply

🏖️ Benefits

• Reasonable accommodation to complete an application upon request, consistent with applicable law • Equal opportunity employment and nondiscrimination protections