Client Success Manager

🕒 April 20

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WeaveGrid

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2018

⚡ Energy

☁️ SaaS

🤝 B2B

🔥 Funding within the last year

💰 Venture Round - WeaveGrid on 2025-09

Energy • SaaS • B2B

WeaveGrid is a software company that provides a Distribution-Integrated System Capacity Orchestration (DISCO) platform and DERMS interface enabling utilities to orchestrate distributed energy resources (EVs, home batteries, and other flexible behind-the-meter loads) at transformer, feeder, and bulk-system levels. The platform automates localized dispatch and managed charging to align electric loads with network capacity, support renewable integration, reduce the need for infrastructure upgrades, and run large-scale utility programs and VPPs. WeaveGrid partners with utilities, automakers, and charging providers to deliver B2B SaaS solutions for grid flexibility, program management, and customer engagement.

📋 Description

• Deliver exceptional grid and driver value through utility EV managed charging and virtual power plant (VPP) programs. • Serve as a trusted advisor to utility partners for EV charging programs. • Execute driver enrollment growth activities. • Maintain account delivery plan and execute against the plan. • Proactively share data-driven insights with clients. • Own client issue resolution from triage through closure. • Serve as the internal owner of account success and manage stakeholder expectations. • Coordinate with WeaveGrid’s Solution Design team on non-standard projects.

🎯 Requirements

• 6+ years of full-time experience working in some combination of enterprise client success, program implementation, management consulting, energy, utilities, or related areas. • Experience managing high-value enterprise contracts and customers with multiple stakeholders externally and internally. • Demonstrated ability to manage multiple complex clients and projects simultaneously, while flexibly taking on a variety of tasks in response to immediate needs. • Proficiency in modern software tools (e.g. Gsuite, MS Office, Slack, HubSpot, etc.) and at least some exposure to program management tools like JIRA; content management systems (CMS) like Sanity; analytics/reporting tools like Mode Analytics or Tableau. • Based in the United States, willing to travel 1 to 2 weeks per month at times

🏖️ Benefits

• equity (stock options)