Director, Operations

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WellBiz Brands, Inc.

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1983

💄 Beauty

🧘 Wellness

Beauty • Wellness • Franchising

WellBiz Brands, Inc. is a category leader in experience-based businesses that aim to change lives. Through five separate franchise brands, including Amazing Lash Studio®, Drybar®, Elements Massage®, Fitness Together®, and Radiant Waxing™, the company operates over 750 locations. WellBiz focuses on franchising growth-oriented consumer brands that offer exceptional service-based experiences, reflecting its core values of fun, ownership, respect, passion, and integrity. The company is dedicated to serving the needs of health and beauty-conscious consumers by providing quality services that enhance their lifestyle and well-being.

📋 Description

• Responsible for operational support and professional business guidance for franchise owners • Ensure compliance with operational and procedural standards • Address operational issues and support business analysis • Conduct in-person and virtual training for studios • Lead monthly collaboration calls with Franchise Owners • Lead webinars and facilitate regional meetings • Collaborate with the Support Center to implement new programs

🎯 Requirements

• Bachelor’s degree in business or related field • 5–10 years of success supporting franchisees, working in a franchised business, or in a field operations position • Multi-unit management experience preferred • Experience in the health, wellness, and fitness industries is a plus; familiarity with personal training or boutique fitness concepts is particularly valuable • Solid business acumen with excellent analytical and financial skills • Strong influencing skills with ability to motivate a Franchise Owner into action

🏖️ Benefits

• Flexible time off and holiday schedule • Medical, dental, vision, and life insurance • Health Savings Account • Flexible Spending Account • 401K match • Monthly allowance for spending at WellBiz Brands, Inc. owned brands • Cell Phone reimbursement • Free Employee Assistance Plan