Senior Implementation Manager

Job not on LinkedIn

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

🛠️ Implementation Specialist

👻 Ghost score 10%

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WellDyne

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1990

🏥 Healthcare

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Healthcare • Pharmaceuticals • Healthcare Insurance

WellDyne is a pharmacy benefit management (PBM) company that provides specialty pharmacy services, prescription discount solutions, utilization management, mail-order and central fill pharmacy operations, and outsourced pharmacy solutions. The company emphasizes clinical programs, adherence initiatives, data analytics, and personalized engagement to reduce drug costs and improve outcomes, particularly for high-cost specialty medications. With about 25 years of experience and locations in Lakeland, FL and Centennial, CO, WellDyne positions itself as an alternative to traditional PBM models by offering flexible plan design, dedicated account management, and industry-focused clinical expertise.

📋 Description

• Oversee HealthDyne client implementations and related change management • Coordinate internal operational functions for prescription benefit management, mail order, and specialty pharmacy services • Successfully onboard large, complex clients with unique service requirements • Provide program-level project management leadership • Serve as primary implementation operations contact for strategic partners • Support Sales and attend finalist meetings • Manage key strategic client and partner implementations and strategic initiatives • Apply project management expertise to HealthDyne operational processes and procedures • Provide Sales and Client Service support through direct customer contact • Execute projects in compliance with contractual requirements • Oversee implementations and create and maintain detailed project plans • Facilitate requirements-gathering sessions and project status meetings • Report overall project health throughout the organization • Facilitate interdepartmental communication involving Finance, IT, Mail Pharmacy Operations, Specialty Pharmacy Operations, Hub Services, and other departments • Lead development and documentation of Standard Implementation Procedures • Produce objective reports for HealthDyne leadership regarding critical path items, opportunities, and overall customer standing • Communicate and position information appropriately for various client types • Execute post-implementation improvement initiatives and develop processes to mitigate future implementation risks • Perform other duties as assigned

🎯 Requirements

• College four-year degree or a minimum of 5 years' experience in client services or project management • Experience working in Pharmacy Operations/Technology and/or project management work history • Ongoing learning in the pharmacy industry and continuous product knowledge development in PBM, pharmacy practices, product offerings, pricing components, and company capabilities and limitations • Ability to manage multiple projects to successful and timely conclusion • Superior internal and external communication skills, including speaking in front of groups • Ability to prepare for, lead, and direct internal and external meetings • Excellent interpersonal, written communication, and documentation skills • Advanced project planning skills with attention to detail and ability to prioritize and meet deadlines • Ability to use logical methods to solve problems and develop effective solutions • Ability to evaluate processes and suggest changes for efficient, timely, and accurate delivery • Ability to analyze, interpret, and organize information clearly and concisely • Expert knowledge of desktop applications including Microsoft Outlook, Word, Excel, and PowerPoint • Salesforce.com knowledge is beneficial • Ability to adapt and be flexible • Excellent multitasking and time management skills • Ability to work independently and support, contribute to, and lead teams

🏖️ Benefits

• Some travel may be required • EOE M/F/D/V