Business Operations Systems Analyst

🔥 13 hours ago

🇺🇸 United States – Remote

💵 $82.4k - $108.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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WEX

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1983

🏥 Healthcare

📦 Logistics

✈️ Travel

💰 $310M Post-IPO Debt on 2020-06

Healthcare • Logistics • Travel

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Maintain a comprehensive, end-to-end understanding of complex transaction and data flows across enterprise platforms • Analyze, design, implement, and govern system-based workflows and process solutions supporting billing, pricing administration, tax administration, merchant configuration, customer entitlements, settlement processing, and financial reconciliation • Develop, implement, and monitor robust data controls to maximize configuration accuracy across integrated platforms • Identify system gaps and logic discrepancies before they cause customer or financial defects • Serve as the subject matter expert for the end-to-end operational system ecosystem • Translate operational and contractual requirements into technical specifications • Represent Operations in cross-functional solution design discussions • Investigate non-standard, high-pressure operational errors involving multiple systems and data sources • Lead root cause analysis and coordinate cross-functional corrective action plans • Audit system configurations for alignment with contractual obligations, pricing structures, and regulatory tax requirements • Partner with product and engineering teams to prioritize system enhancements and automated reconciliation tools • Establish and track KPIs for system enhancements, process automation, and risk mitigation • Lead change management initiatives supporting adoption of new system processes and workflow improvements

🎯 Requirements

• Bachelor’s degree in Information Systems, Business Administration, Finance, Accounting, Technology, or a related field • 5 to 8 years of related work experience leading system implementations, technical business analysis, or financial systems initiatives within a corporate environment • Ability to deeply analyze complex system architectures, transactional data flows, and integrations • Proven track record of handling "non-standard" or high-pressure situations, navigating ambiguous data environments, and performing multi-system root cause analysis • Capability to operate with minimal supervision ("management by exception") • Direct experience supporting enterprise billing systems, complex pricing administration, tax compliance platforms, or financial reconciliation architectures • Extensive experience collaborating across matrixed corporate structures involving Product, Engineering, Corporate Finance, Risk and Operations • Comfort leveraging analytical and diagnostic tools to synthesize multi-source data for pattern recognition • Agentic Intelligence experience -- Preferred

🏖️ Benefits

• Health, dental and vision insurances • Retirement savings plan • Paid time off • Health savings account • Flexible spending accounts • Life insurance • Disability insurance • Tuition reimbursement • Quarterly or annual bonus eligibility for non-sales roles