Partner Account Executive

🔥 4 minutes ago

🇺🇸 United States – Remote

💵 $63.7k - $74.4k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

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Logo of WEX

WEX

5001 - 10000 employees

Founded 1983

🏥 Healthcare

📦 Logistics

✈️ Travel

💰 $310M Post-IPO Debt on 2020-06

Healthcare • Logistics • Travel

WEX is a global commerce platform specializing in various business solutions to address operational challenges. They provide services in managing and mobilizing fleets with their fuel card systems, offering comprehensive fleet management and analytics. Additionally, they focus on business payments solutions that streamline processes across industries, enhancing efficiency and security. WEX is also involved in employee benefits administration, helping organizations effectively manage health and reimbursement accounts. Their diverse range of services caters to numerous sectors, emphasizing innovation, sustainability, and effective solutions for business growth.

📋 Description

• Serve as the primary post-sale point of contact and strategic advisor for assigned partner accounts • Build deep, long-term relationships based on trust, transparency, and shared goals • Develop understanding of partners’ businesses, KPIs, and growth strategies • Champion partner success through regular touchpoints, planning sessions, and business reviews • Own account growth and retention, contributing to increased ARR for WEX • Identify and close upsell and cross-sell opportunities • Lead the renewal process and demonstrate partner value • Use strategic planning and quarterly business reviews to showcase ROI and build expansion roadmaps • Guide partners through product best practices and advanced features • Develop enablement plans and drive product utilization and adoption • Act as an escalation point for issue resolution and partner satisfaction • Coordinate with Product, Tech, Service, Compliance, Legal, and other internal teams • Share product updates and communicate partner feedback to internal stakeholders • Represent the partner’s voice within WEX • Maintain accurate records of partner status, activity, and opportunities • Monitor and report on satisfaction, renewal, and revenue expansion metrics • Contribute to partner success strategies, playbooks, and best practices • Perform other duties as assigned to meet business needs

🎯 Requirements

• Minimum 5 years of customer success or account management experience • Bachelor’s degree or equivalent relevant experience • Deep knowledge of HSA, HRA, FSA, Commuter, COBRA, and Direct Billing preferred • Strong understanding of Savings & Spending and COBRA regulatory requirements • Proven track record of managing strategic relationships and driving account growth • Experience with renewals, negotiations, expansions, and achieving retention and revenue targets • Excellent communication, presentation, and relationship-building skills • High accountability mindset; ability to take ownership, deliver results, and build trust • Ability to work cross-functionally and manage multiple priorities independently • Proficiency in CRM and client engagement platforms, such as Salesforce

🏖️ Benefits

• Commission eligibility for most sales positions under an applicable plan • Health insurance • Dental insurance • Vision insurance • Retirement savings plan • Paid time off • Health savings account • Flexible spending accounts • Life insurance • Disability insurance • Tuition reimbursement

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