Solutions Engineer

Job not on LinkedIn

🔥 0 minutes ago

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Whippy

WebsiteLinkedInAll Job Openings

11 - 50 employees

Founded 2021

☁️ SaaS

🎯 Recruiter

SaaS • Recruitment

Whippy is an omnichannel AI communications platform that provides AI assistants to automate recruiting, sales, support, and reception tasks. Its cloud-based tools (SMS, voice/VoIP, chatbots, campaigns, automations and integrations) let teams scale communications, reduce hiring and support costs, and improve engagement across languages and channels. Whippy targets businesses that need to streamline candidate outreach, customer support, and lead qualification with 24/7 AI coworkers.

📋 Description

• Design technical solutions for complex enterprise sales deals, including product selection, ATS integrations, data write-backs, and branch rollout architecture • Lead technical deep-dive calls with prospects and their IT administrators • Build prospect-specific sandboxes and working AI agents for proof of concept • Own RFPs and security reviews end to end • Travel with the sales team to industry shows and enterprise customer sites as the technical face of Whippy • Design deployment architecture for enterprise accounts • Hand fully documented implementations to Customer Success • Handle technical escalations beyond standard support • Build and maintain a reusable pattern library of deployment playbooks • Provide feedback to engineering on lost deals, prospect requests, and competitor gaps • Run the standard demo independently within the first 30 days • Own technical calls on live deals and ship initial deployment playbooks • Own the technical motion on enterprise deals and expand the pattern library

🎯 Requirements

• Experience as an SE, Solutions Consultant, or senior Implementation Engineer in staffing technology, ATS ecosystems, or CCaaS and business telephony • Ability to read API documentation fluently • Ability to test endpoints without an engineer • Ability to debug integrations live on customer calls • Experience building or configuring AI agents or IVR flows • Ability to run technical demos independently under challenging questioning • Strong technical documentation skills • Ability to explain architecture in plain English to business owners • Ability to engage effectively with customer IT teams • Willingness and ability to travel to industry shows and customer sites • Customer-facing experience every week • Ability to work with ATS integrations, telephony architecture, AI agents, and workflow automation • Ability to work with prospect-specific sandboxes and proof-of-concept environments

🏖️ Benefits

• Travel to industry shows and customer sites • Bootstrapped and profitable company environment • AI-first work practices