Business Analyst I, II, III – Personal & Commercial Residential Insurance

🔥 16 hours ago

🏈 Alabama, California, +14 more states – Remote

🏈 Alabama – Remote 🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🌪️ Kansas – Remote 🐎 Kentucky – Remote 🎰 Nevada – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🏰 Missouri – Remote 🌴 South Carolina – Remote 🎸 Tennessee – Remote 🤠 Texas – Remote ⚔️ Virginia – Remote 🧀 Wisconsin – Remote 🍑 Georgia – Remote

💵 $80k - $109k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Windward Risk Managers

WebsiteLinkedInAll Job Openings

201 - 500 employees

💼 Consulting

⚖️ Legal

🛡️ Insurance

Consulting • Legal • Insurance

Windward Risk Managers is a company that provides home insurance management services by partnering with insurance carriers and independent agents to offer homeowners, condominium, renters, DP3, and landlord insurance products. They coordinate claims services, inspections, and customer support while providing resources such as blogs, guides, and tools to help policyholders and agents. Windward emphasizes strong carrier relationships, fast claims response, and a high-quality customer experience.

📋 Description

• Partner with Underwriting, Product, Operations, Compliance, Claims, and Technology teams to gather and document business requirements • Translate underwriting and/or claims guidelines, eligibility rules, rates, forms, endorsements, and workflows into functional system requirements • Support enhancements and configuration of online quote/bind applications and policy/claims administration systems • Create user stories, business process flows, requirement documentation, acceptance criteria, and traceability artifacts • Analyze impacts of product or regulatory changes on system functionality and business processes • Participate in or lead requirements workshops, discovery sessions, and backlog refinement meetings • Manage changing priorities and scope while keeping requirements clear, documented, and approved • Participate in testing validation, defect triage, and production implementation activities • Provide timely communication and status updates to stakeholders • Maintain documentation in Confluence as the single source of truth for requirements, workflows, business rules, system behaviors, and configuration details • Develop and execute test plans, track defects, and coordinate fixes • Ensure delivered solutions meet business requirements, quality standards, and compliance expectations • Troubleshoot system issues, identify root causes, and coordinate resolution with IT and development teams • Support production incidents and escalated help desk tickets • Communicate issue status, risks, and resolution progress to business partners • Review escalated Service Desk tickets and identify opportunities for process improvement, knowledge base development, and training • Facilitate transition of repeatable support activities and issue resolution from higher support tiers to Level 1 Service Desk teams

🎯 Requirements

• Bachelor’s degree or equivalent combination of education and relevant work experience • Professional experience in the Property & Casualty Homeowners and/or Residential Commercial insurance industry in a Business Analyst capacity • Experience with requirements elicitation, documentation, and collaboration with technical teams to implement changes to insurance or policy administration systems • Experience analyzing business problems, troubleshooting issues, and applying logical, detail-oriented approaches with limited supervision • Experience managing multiple assignments, prioritizing work, managing scope, and driving work to completion with minimal supervision • Experience working with cross-functional teams, business stakeholders, and technical resources • Experience working in Agile / Scrum or sprint-based delivery environments • Ability to understand technical concepts and communicate effectively with developers and system vendors • Strong attention to detail when working with policy, forms, rating, claims, or billing system changes • Strong analytical, critical-thinking, problem-solving, and issue-resolution skills • Ability to understand complex business processes, system workflows, and dependencies • Proficiency with business analysis, documentation, and collaboration tools • Preferred: 3+ years of professional experience in a Business Analyst role within the Property & Casualty insurance industry • Preferred: Experience supporting Homeowners and/or Residential Commercial lines for Florida, Texas, and/or California risks • Preferred: Experience with Duck Creek • Preferred: Familiarity with regulated environments such as Florida and/or Texas • Preferred: Insurance carrier or MGA background • Permanent U.S. work authorization required; employer sponsorship is not offered now or in the future

🏖️ Benefits

• Fully remote work arrangement • Full-time employment • Equal employment opportunity commitment

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