Associate Business Analyst

🔥 16 hours ago

🇺🇸 United States – Remote

💵 $60k - $70k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🧐 Business Analyst

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Claritas Rx

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 Private Equity Round on 2021-03

Healthcare • Consulting • Logistics

Claritas Rx is a healthcare analytics company that leverages AI to enhance patient access to life-changing treatments. The company provides a suite of solutions including the Ascend AI Platform, Patient Watchtower, Patient Services CRM, and Cell and Gene Performance Benchmarking. Its offerings focus on improving patient visibility, predicting early risks, engaging partners efficiently, and optimizing patient support strategies. By using AI-driven analytics, Claritas Rx helps healthcare providers boost fill rates and adherence for their brands, ensuring patients do not fall through the cracks. The company specializes in providing insights into patient access issues and performance benchmarking in the pharmaceutical industry.

📋 Description

• Lead negotiations with specialty pharmacy and other data partners to align inbound and outbound file specifications with the Ascend data model • Review data specifications for completeness, field-level accuracy, and model alignment; document gaps and drive resolution • Negotiate field mappings, list-of-values, file formats, and delivery cadences • Validate test files against finalized specifications and maintain spec version and sign-off records • Translate partner constraints into configuration, exception, or Customer Engineering decisions • Own platform configuration, including data mapping, configuration tooling, business logic implementation, and front-end reporting setup • Load data into the pipeline using configuration tooling after specifications are finalized and approved • Collaborate with Customer Engineering on standard data model onboarding and custom build handoffs • Conduct internal QA before partner or client-facing testing; ensure nothing advances to UAT without sign-off • Track and resolve configuration-related defects during internal QA and UAT • Perform quality control before go-live and maintain QA documentation, test frameworks, and checklists • Identify and route standard versus non-standard requests to Product or Customer Engineering • Document non-standard requests with business and technical context • Conduct change impact analysis for updates and non-standard requests • Consult with Engagement Managers on specifications, testing timelines, and UAT scheduling • Coordinate with the Delivery Director on Configuration Blueprints • Report blockers, capacity constraints, and escalations proactively • Support UAT business validation for configuration-related questions • Facilitate schema normalization and maintain data dictionaries and file inventories • Document business requirements, operating procedures, issue resolution processes, and platform configurations • Develop and maintain an operating playbook for configuration sequencing, partner onboarding, and documentation • Write internal training procedures and train other Business Analysts • Support standard UAT test script templates for core Ascend use cases

🎯 Requirements

• Bachelor's degree from a 4-year university required; Master's degree preferred • Relevant experience in an operations role at a biopharmaceutical manufacturer, reimbursement call center, specialty pharmacy, or data management company • Proficient in Microsoft Excel, including data comparison, conditional formulas, data summary, and conversion • Functional knowledge of Microsoft Office suite (Word, PowerPoint, Excel) • Background and experience with the Business Analysis toolkit, including systems development lifecycles, problem solving, root cause analysis methods, and business process model documentation • Demonstrated ability to manage deliverables across multiple concurrent implementations or client programs • Ability to lead data partner specification negotiations across multiple external partners • Excellent written and oral communication skills • Ability to prioritize, organize, and execute multiple tasks simultaneously with rigorous attention to detail • Knowledge of data management in specialty biotech and/or operations in reimbursement call centers or specialty pharmacies • Familiarity with healthcare data sources, including transactional, clinical, behavioral, and specialty pharmacy data file types • Understanding of implementation lifecycle frameworks, including UAT facilitation, defect triage, QA gating, and go-live readiness • Ability to exercise judgment in configuration decisions • Preferred: experience with specialty pharmacy data file specifications, SFTP workflows, and data onboarding processes • Preferred: academic training in public health, business administration, and/or operations research • Preferred: case management experience in a reimbursement call center or specialty pharmacy • Preferred: familiarity with Smartsheet, JIRA, or Confluence • Preferred: familiarity with Google Docs, workflow diagram tools, web-based software systems, and relational databases • Preferred: experience within a structured RACI model or implementation team framework • Ability to travel occasionally

🏖️ Benefits

• Flexible, collaborative work environment • Unlimited PTO • Stock options • Growing set of tools and technology • Accelerated professional development through shared learning and collaboration • Respectful and fun work environment • Employee empowerment through effective use of technology and tools • Regional town hall gatherings approximately every other month for employees within reasonable driving distance • Competitive salary • Benefits package • Company-provided equipment; no equipment purchases required

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