
201 - 500 employees
💼 Consulting
⚖️ Legal
🛡️ Insurance
Consulting • Legal • Insurance
Windward Risk Managers is a company that provides home insurance management services by partnering with insurance carriers and independent agents to offer homeowners, condominium, renters, DP3, and landlord insurance products. They coordinate claims services, inspections, and customer support while providing resources such as blogs, guides, and tools to help policyholders and agents. Windward emphasizes strong carrier relationships, fast claims response, and a high-quality customer experience.
🔥 4 minutes ago
🏈 Alabama, California, +12 more states – Remote
💵 $68k - $90k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
👻 Ghost score 0%
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201 - 500 employees
💼 Consulting
⚖️ Legal
🛡️ Insurance
Consulting • Legal • Insurance
Windward Risk Managers is a company that provides home insurance management services by partnering with insurance carriers and independent agents to offer homeowners, condominium, renters, DP3, and landlord insurance products. They coordinate claims services, inspections, and customer support while providing resources such as blogs, guides, and tools to help policyholders and agents. Windward emphasizes strong carrier relationships, fast claims response, and a high-quality customer experience.
• Configure areas of the policy administration system, including rates, rules, and forms, under supervision • Monitor the Operations helpdesk, triage and escalate requests, and perform level-one helpdesk support • Set up new users in applications and assist with passwords • Respond to technical assistance requests in person, by phone, or electronically • Understand business and regulatory requirements before making policy administration system configuration changes • Review, analyze, and evaluate business systems and user needs • Make approved configuration changes and test functionality • Fix defects found during product configuration testing • Perform peer reviews and quality testing on configuration changes • Document requirements, including use cases and user stories • Maintain knowledge base documents • Write and execute test plans and test scripts • Follow code deployment best practices, including local repository work and pull/push/merge operations • Maintain accurate records in JIRA, service desk, and Confluence • Generate routine project status reports for management
• Bachelor of Science in an area of study with analytic emphasis, typically math, computer sciences, or accounting • Proficient in MS Office products • Experience with Microsoft Office products • Prior experience performing analytical or quantitative activities in spreadsheet/database software applications • Excellent organizational skills and ability to prioritize and manage multiple projects and assignments • Excellent verbal and written communication skills • Excellent presentation skills • Familiarity with insurance, insurance products, rules and methodologies preferred • Knowledge of software development lifecycle preferred • Solid understanding of the Duck Creek Author tool preferred • Must be authorized to work for any employer in the U.S. without requiring visa sponsorship now or in the future • Must reside in one of the following states: Alabama, Arkansas, California, Connecticut, Florida, Georgia, Kentucky, Missouri, North Carolina, Nevada, Ohio, South Carolina, Tennessee, Texas, Virginia, or Wisconsin
• Optional work from home • Full-time employment
Apply Now🔥 5 hours ago
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