Dispatcher

🔥 12 hours ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $20 - $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📦 Logistics

🏗️ Construction

🏭 Manufacturing

💰 Post-IPO Debt on 2023-07

Logistics • Construction • Manufacturing

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Communicate with WM drivers to assist with problem resolution while on route for residential, commercial, and roll-off lines of business • Handle incoming service orders and direct drivers • Resolve service issues and interact with customer service, sales, Route Managers, mechanics, and other operational staff • Use WM proprietary software to manage same-day ticket routing and prepare routes for the next day • Dispatch drivers to calls based on customer needs, driver locations and loads, and daily factors • Optimize routes with sites and the service department • Determine daily driver staffing levels to balance responsiveness and productivity • Assign routes and service tickets to drivers throughout the day and for the next day • Manage route actions and ensure route completion • Handle incoming calls and emails from customer service and sales departments • Manage pickup and delivery requests for container movements within the market area • Communicate with customers while drivers are on site to resolve pickup and service issues • Troubleshoot and resolve delivery and pickup problems before they become service issues • Ensure same-day service on missed pickups by managing routing and tracking driver movement • Travel up to 15% may be required to work face to face with responsible sites' dispatchers

🎯 Requirements

• High School Diploma or G.E.D. • 6 months of relevant work experience • Experience working in a team setting • Ability to communicate to several areas effectively • Ability to multitask in a fast-paced work environment • Excellent organizational skills • Experience in dispatch, routing, and optimizing routes • Bilingual English/Spanish preferred • Strong communication and computer skills preferred • Must live within the Florida market area within 50 miles of a WM site • Flexibility during operation hours • Ability to work Monday-Friday, 10 a.m. to 6:30 p.m. CST, with potential overtime and Saturday hours

🏖️ Benefits

• Your Tomorrow Education Assistance Program • Paid on-the-job training • Established career progression • Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability insurance • Stock purchase plan • Company matching on a 401(k) • Paid vacation • Paid holidays • Paid personal days • Dependent day care • REAL ID or TSA-approved alternative support may be applicable for required business travel or federal-property access