Dispatcher/Router

🕒 2 days ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $21 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Open for 3 days.
• Jobs at this company usually fill in 21 days.
• Reposted once.

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📦 Logistics

🏗️ Construction

🏭 Manufacturing

💰 Post-IPO Debt on 2023-07

Logistics • Construction • Manufacturing

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Communicate with WM drivers to assist with problem resolution while on route • Handle incoming service orders, direct drivers, and resolve service issues • Interact with customer service, sales, Route Managers, mechanics, and operational staff • Use WM proprietary software to manage same-day ticket routing • Prepare routes for the next day • Dispatch drivers based on customer needs, driver locations and loads, and daily factors • Optimize routes with sites and the service department • Determine daily driver staffing levels • Assign routes and service tickets and manage route completion • Handle incoming calls and emails from customer service and sales • Manage pickup and delivery requests for container movements • Communicate with customers while drivers are on-site to resolve service delays • Troubleshoot delivery and pickup problems • Ensure same-day service on missed pickups by tracking driver movement • Work face-to-face with assigned sites when required; some travel up to 15% may be required

🎯 Requirements

• High School Diploma or G.E.D. • 6 months of relevant work experience in a team setting • Ability to communicate to several areas effectively • Ability to multitask in a fast-paced work environment • Excellent organizational skills • REAL ID or TSA-approved alternative, or willingness to obtain one if required for business air travel or federal property access

🏖️ Benefits

• Your Tomorrow Education Assistance Program • Paid on-the-job training • Established career progression • Medical, dental, and vision insurance • Life insurance • Short-term disability • 401(k) with company match • Discounted stock options • Dependent day care • Stock purchase plan • Paid vacation • Paid holidays • Paid personal days

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