Industrial Technical Services Representative

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $50.9k - $68.9k / year

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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WM

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1968

📦 Logistics

🏗️ Construction

🏭 Manufacturing

💰 Post-IPO Debt on 2023-07

Logistics • Construction • Manufacturing

WM is a company that utilizes cookies and other tracking technologies on its website to collect information about user preferences and devices. These technologies may involve sharing data that is considered "sale," "sharing," or targeted advertising under certain privacy laws in the United States and Canada. WM provides users with options to manage their cookie preferences and opt-out of these data-sharing practices as required by different privacy regulations. The company ensures compliance with privacy laws and offers detailed privacy policies and notices to keep users informed about their rights. WM emphasizes user consent in managing and processing personal information for advertising and analytics purposes.

📋 Description

• Partner with the Industrial Sales team to drive industrial and hazardous waste sales revenue growth • Provide customer service and support for internal and external customers • Consult with existing and potential customers on transportation and disposal options • Assist customers in developing transportation and disposal options for industrial and hazardous wastes • Assist customers with testing parameters and completion of profiles, manifests, and appropriate forms • Process profiles, contracts, and credit requests; schedule pick-ups; resolve billing inquiries and customer issues • Develop economic and practical customer solutions using competitive pricing tools • Develop customized proposals and prepare correspondence • Build and maintain internal and external customer relationships • Contribute to assigned territory revenue goals for Manufacturing and Industrial sales teams • Manage existing accounts and customer retention, including profile renewals, regulatory updates, and new service offerings • Identify new waste stream opportunities through existing customer relationships • Drive new opportunities through written correspondence, collateral materials, email, and phone calls • Provide leads to account managers and program managers using WM sales management tools • Probe inbound customer calls to identify the appropriate method to close the customer • Assist account managers with receivables and collections issues • Handle inbound customer calls and referrals from account managers • Delegate data entry, manifest preparation, filing, and other basic administrative tasks to Industrial Sales Coordinators • Perform other duties as assigned

🎯 Requirements

• Must live and work in the U.S. • High School Diploma or GED (accredited) • One (1) year of relevant work experience with special waste, in addition to the education requirement • Applicable regulatory training • Knowledge of hazardous waste regulations, DOT requirements, and corporate policies and procedures • Proven experience with Microsoft Word, Excel, and PowerPoint • Superior interpersonal skills for internal and external interactions • Ability to read and interpret safety rules, operating and maintenance instructions, procedure manuals, business periodicals, professional journals, technical procedures, and governmental regulations • Ability to write routine reports and correspondence • Ability to speak effectively before groups of customers and/or employees • Ability to perform basic mathematical calculations, including discounts, interest, commissions, percentages, area, circumference, and volume • Ability to prioritize, apply common sense, follow written, oral, or diagram instructions, and solve practical problems • French speaking preferred

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Short-term disability coverage • Stock Purchase Plan • Company match on 401K • Paid vacation • Paid holidays • Paid personal days • Incentive pay • REAL ID or TSA-approved alternative may be obtained if required for business travel or federal property access