Senior Salesforce Architect

🔥 1 hour ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $121.5k - $240.5k / year

⏰ Full Time

🟠 Senior

🌐👩‍💻 Salesforce Developer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Worldwide Clinical Trials

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

Worldwide Clinical Trials is a global contract research organization (CRO) that provides comprehensive clinical trial services. They specialize in supporting studies across diverse therapeutic areas such as oncology, cardiology, and rare diseases. With over 30 years of experience, Worldwide Clinical Trials emphasizes personalized support and customized solutions throughout the entire lifecycle of drug development. Their services include clinical monitoring, data management, patient recruitment, and regulatory consulting, ensuring precision and tailored attention for each clinical trial.

📋 Description

• Serve as the enterprise design authority and lead technical architect for the Salesforce platform • Define end-to-end technical architecture, govern development standards, and own the multi-year roadmap • Partner with the Certinia system team on shared objects, data models, integration patterns, and automation • Translate commercial priorities into actionable platform solutions and develop documented business requirements • Design and adopt AI capabilities including Agentforce, Einstein, Prompt Builder, and Data Cloud • Manage Salesforce seasonal release readiness, deprecation planning, sandbox strategy, and DevOps tooling • Own the Salesforce product backlog, including intake, prioritization, and sprint planning • Oversee Salesforce service desk operations, SLAs, triage standards, and continuous improvement • Govern Salesforce best practices, coding standards, reusable design patterns, and integrations • Evaluate AppExchange solutions versus custom development using Apex, Lightning Web Components, and Flow • Partner with enterprise architecture, integration, security, and data teams on standards, data protection, compliance, and master data management • Lead stakeholder communications, executive updates, steering committee forums, KPIs, and benefit realization metrics • Provide day-to-day leadership, coaching, and mentoring to Salesforce administrators and developers • Perform other duties as assigned

🎯 Requirements

• Deep understanding of Salesforce platform architecture, data model, security and sharing models, automation framework, and integration patterns • Strong working knowledge of Certinia PSA and its interplay with Salesforce • Expert-level proficiency in Apex, including asynchronous Apex, batch, queueable, scheduled, and trigger frameworks • Expert-level proficiency in Lightning Web Components, JavaScript controllers, SOQL/SOSL, and Salesforce Flow • Strong working knowledge of Agentforce, Einstein, generative AI, Data Cloud, and predictive analytics • Deep understanding of Sales and Marketing processes, including lead management, opportunity management, forecasting, territory management, and marketing automation integration • Proven ability to architect and evolve enterprise CRM platforms in a complex, global environment • Excellent communication, negotiation, and stakeholder engagement skills • Strong leadership and people management skills • Experience in the Contract Research Organization or life sciences industry is preferred • 10+ years of progressive experience in Sales Cloud, including significant time in a dedicated Salesforce architecture role • Hands-on experience implementing AI and automation capabilities on Salesforce, including Agentforce, Einstein, and Data Cloud • Strong understanding of Salesforce release management, sandbox strategy, DevOps tooling, and platform governance • Proven experience leading Salesforce platform teams and directly managing administrators and developers • Proven success developing business requirements and delivering technology solutions across Sales and Marketing domains • Strong understanding of data governance, master data management, and integration architectures • Experience managing Salesforce service desk operations, including SLA definition, ticket triage, and continuous improvement • Excellent project management, communication, and executive presentation skills • Advanced Salesforce architect certifications are strongly preferred • Bachelor's degree in Information Technology, Computer Science, Business, or a related field

🏖️ Benefits

• Competitive benefits package depending on location • Inclusive and equitable workplace • Transparent compensation and pay equity • Salary information discussed during the interview process