Head of Client Partnerships

Job not on LinkedIn

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $215k - $260k / year

⏰ Full Time

🔴 Lead

🤝 Client Partner

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Wunderkind

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📣 Marketing

Marketing • Advertising

Wunderkind is a global performance marketing solution powered by AI, data, and identity. It helps brands acquire and retain customers via owned channels at unprecedented scale, identifying significantly more website traffic without relying on cookies. By scaling one-to-one marketing messages through email, text messages, and ads, Wunderkind can drive up to 25% of a company's digital revenue. It is a top paid channel for many clients, regularly outperforming other paid retargeting channels like Google and Meta in scale and return on investment. With a focus on sustainable growth and efficiency, Wunderkind aids over 700 brands in achieving their digital revenue goals with innovative marketing strategies.

📋 Description

• Own client relationships after the sale across Wunderkind's entire US book of business • Lead a team of 5–6 Client Partners across Strategic, Enterprise, and other accounts • Own renewals, expansion, and the forecast; report forecast to the executive team weekly • Hire, coach, and hold Client Partners to targets • Serve as executive sponsor for largest accounts and build C-suite and senior marketing/eCommerce relationships • Understand client businesses and propose product-and-services solutions • Maintain account plans, assess risk, allocate team time, and escalate at-risk accounts • Partner with Customer Success, Professional Services, RevOps, Finance, Product, and Sales • Handle troubled client relationships and determine appropriate escalations • Meet decision makers across Strategic and Enterprise accounts within the first 90 days • Deliver renewal and expansion targets, trusted forecasts, account plans, decision-maker relationships, and self-sufficient solution-selling Client Partners in the first year

🎯 Requirements

• 10+ years in client-facing roles in martech, performance marketing, or digital advertising, with retail and eCommerce clients • Several years leading a quota-carrying team that owned renewals and expansion, with a record of hitting targets and growing an inherited book • Relationships with marketing and eCommerce decision makers at brands and retailers, with peer-level credibility • Experience selling or leading teams that sold a combination of software and services; ability to scope, price, and defend services in negotiation • Ability to read client results, understand the business, and propose solutions • Fluency in email, SMS, and onsite marketing programs and the ESP and CDP landscape • Comfortable owning a forecast and defending it to a CFO • Nice-to-haves: agency or consulting experience; product experience; experience building a team or function; experience through company transitions

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