
501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
🔥 0 minutes ago
🇺🇸 United States – Remote
💵 $21 - $32 / hour
⏰ Full Time
🟢 Junior
🟡 Mid-level
🚫👨🎓 No degree required
👻 Ghost score 0%
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501 - 1000 employees
📚 Education
🏢 Enterprise
☁️ SaaS
Education • Enterprise • SaaS
WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.
• Obtain insurance information and referral forms • Counsel patients on financial assistance • Schedule and register patients by phone or email • Provide support for moderately complex situations • Serve as lead Billing Associate when needed, planning, organizing, directing, and assisting the scheduling team • Coordinate office functions and perform specialized/technical duties with minimal supervision • Serve as liaison between staff, patients, healthcare professionals, and the general public • Advocate for patients’ needs without patient contact • Monitor staff performance for quality care and compliance with practice standards • Monitor appointment scheduling, registration review, pre-arrival processes, and documentation • Triage patient phone calls, tasks, and emails with physicians or appropriate personnel • Assist with provider schedules, scheduling templates, and master schedules • Coordinate training, interoffice activities, schedules, programs, policy/procedure changes, and administrative needs • Coordinate staff vacations, schedules, coverage, timesheets, and accruals • Plan and carry out orientation and staff training/development • Order and monitor supplies, equipment, mail, and operational services • Serve as backup during peak times, vacations, and illnesses • Prepare custom reports • Participate in quality improvement activities • Perform other assigned duties
• High school diploma or equivalent high school certification or combination of education and/or experience • 5 years of relevant experience • Computer Literacy • Data Entry • Epic EHR • Managed Care Operations • Medical Terminology • Telephone Communications • Ability to comply with OSHA, state and federal regulatory sources/standards • No specific certification/professional license is required • Driver's license is not required
• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan, with employee and university contributions starting at 7% • Wellness challenges • Annual health screenings • Mental health resources • Mindfulness programs and courses • Employee assistance program (EAP) • Financial resources • Access to dietitians • 4 weeks of caregiver leave to bond with your new child • Family care resources for continued childcare needs • Adult care resources • Tuition coverage for employee and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years
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