Insurance Billing/Collection Assistant II – Pre-Arrival & Billing Teams, Physical Therapy

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🔥 1 minute ago

🏰 Missouri – Remote

🏰 Missouri – Remote

💵 $17 - $26 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

📊 Billing Specialist

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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WashU IT

WebsiteLinkedInAll Job Openings

501 - 1000 employees

📚 Education

🏢 Enterprise

☁️ SaaS

Education • Enterprise • SaaS

WashU IT is the information technology department of Washington University in St. Louis, providing essential IT services and support for the university's students, faculty, and staff. The department is integral to facilitating the university’s academic, research, and administrative functions, ensuring that technological resources and solutions are efficiently delivered and maintained across the university’s campuses. WashU IT also plays a crucial role in helping the university confront complex technological challenges and enhance its operational capabilities.

📋 Description

• Support all clinical practice sites with billing and pre-arrival duties • Process billing charges accurately and timely • Review and follow up on billing, collections, insurance verifications, insurance authorizations, and referral record accuracy • Enter demographic and insurance/referral information into patient electronic medical records • Perform specialized duties with minimal supervision • Electronically fax required information for patient visit preparation • Verify daily billing charges and resolve outstanding financial work queue issues • Contact insurance companies and patients for benefit verification and therapy procedure pre-certification • Input, track, and verify physical therapy transactions • Respond to insurance company and other entity questions and requests • Obtain insurance information from patients and review medical records for accuracy • Supply documentation for pre-certification • Communicate with providers and referring physicians • Document and notify relevant parties when pre-certification is received • Review, follow up on, and reconcile pre-arrival, billing, patient, and financial work queues • Answer billing and insurance questions • Maintain required competencies and participate in in-services, staff programs, continuing education, and cross-training • Attend staff, clinic, and training meetings • Comply with OSHA and state and federal regulatory standards • Participate in quality improvement activities • Support clinical staff during peak times, vacations, and illnesses • Perform filing, faxing, copying, correspondence, and other assigned duties

🎯 Requirements

• High school diploma or equivalent high school certification or combination of education and/or experience • 2 years of experience in a bookkeeping/accounting and/or medical collection setting • Proficient in Microsoft Office Suite preferred • Experience or knowledge of Accounts Receivable (AR), claims resolution, collections strategies, computer literacy, confidential data handling, critical thinking, detail orientation, Epic EHR, health insurance billing, HIPAA, ICD-10 procedure coding, insurance follow-up, managed care, medical billing and coding, medical terminology, Medicare plans, Microsoft Office, multitasking, office equipment, organizing, teamwork, telephone communications, third-party payers, and working independently • No specific certification/professional license required • Driver's license not required

🏖️ Benefits

• Up to 22 days of vacation • 10 recognized holidays • Sick time • Competitive health insurance packages with priority appointments and lower copays/coinsurance • Free Metro transit U-Pass for eligible employees • Defined contribution (403(b)) Retirement Savings Plan with university contributions starting at 7% • Wellness challenges • Annual health screenings • Mental health resources • Mindfulness programs and courses • Employee assistance program (EAP) • Financial resources • Access to dietitians • 4 weeks of caregiver leave to bond with your new child • Family care resources for childcare needs • Adult care resources • Tuition coverage for employees and family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years