Field Solutions Engineer, Strategic Programs

Job not on LinkedIn

🔥 1 hour ago

🤠 Texas – Remote

🤠 Texas – Remote

💵 $101k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Xometry

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2013

🚘 Automotive

🏥 Healthcare

📦 Logistics

💰 $75M Series E on 2020-09

Automotive • Healthcare • Logistics

Xometry is a leading digital manufacturing marketplace, offering a comprehensive range of on-demand manufacturing and production solutions. Specializing in 3D printing, CNC machining, injection molding, and sheet metal fabrication, Xometry serves industries such as aerospace, automotive, medical, and electronics. The company provides instant quoting, DFM feedback, and quality assurance through its massive global supplier network, enabling clients to efficiently manage prototyping, high-volume production, and custom part manufacturing. Xometry emphasizes environmental sustainability with initiatives like carbon emission offsetting, and offers features such as the Xometry Instant Quoting Engine and Teamspace for streamlined project collaboration.

📋 Description

• Serve as the embedded technical advisor at assigned strategic customer sites • Identify, qualify, and develop new production program opportunities within existing accounts • Conduct discovery sessions with customer engineering, procurement, quality, and program teams • Build technical business cases including DFM recommendations, process selection, cost reduction, and lead-time improvement • Partner with Sales and Account Management to overcome technical objections and accelerate opportunities • Own a defined growth target across the assigned account portfolio • Translate customer requirements into executable technical packages for manufacturing partners • Support partner identification and qualification, including capability assessment, capacity review, and production readiness • Conduct on-site partner visits to validate process capability, first article readiness, and inspection methods • Coach partners through ramp-up, production troubleshooting, quality escapes, and corrective action • Drive partner performance against on-time delivery, quality, and cost objectives • Own technical execution from program award through production launch and steady-state supply • Lead resolution of manufacturability, quality, capacity, and scheduling issues • Escalate risks and coordinate mitigation across customer, partner, and internal teams • Support production ramps, program transfers, and new product introductions • Track and report program health against cost, quality, delivery, and growth objectives • Feed field learnings into Product, Engineering, and Operations • Contribute case studies, technical content, and marketing collateral • Represent Xometry at customer events, industry events, and webinars • Help codify repeatable playbooks for program identification, partner enablement, and launch

🎯 Requirements

• Bachelor's degree in Mechanical Engineering, Manufacturing Engineering, or a related technical field • 5+ years of experience in an engineering, manufacturing, or technical customer-facing role • Demonstrated expertise across multiple manufacturing processes, such as CNC machining, sheet metal fabrication, injection molding, casting, or additive manufacturing • Ability to identify design for manufacturing (DFM) issues from CAD models and drawings • Working CAD proficiency (SolidWorks preferred) • Working knowledge of GD&T, engineering drawing requirements, and inspection and QA practices • Experience working directly with suppliers or contract manufacturers on production execution • Track record of growing or expanding business within existing customer accounts • Strong interpersonal, written, and verbal communication skills, including mastery in English • Remote, based within reasonable driving distance of the assigned strategic customer sites • Approximately 50% travel to customer and partner facilities • Must be a citizen or legal resident of the United States, or hold a visa that allows you to work in the United States without sponsorship • Preferred: experience in aerospace, defense, automotive, industrial, or medical device supply chains • Preferred: prior experience in a field applications engineer, solutions engineer, supplier development, or customer program engineering role • Preferred: experience supporting production programs from RFQ through ramp and steady-state supply • Preferred: familiarity with ERP systems, quoting platforms, and supply chain analytics tools

🏖️ Benefits

• Commission • 401(k) match • Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Generous paid time off including vacation, sick leave, floating and fixed holidays • Maternity and bonding leave • Employee Assistance Program (EAP) • Other wellbeing resources