Director of Product – External Experiences

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🔥 0 minutes ago

⛰️ Colorado – Remote

⛰️ Colorado – Remote

💵 $91.8k - $118.3k / year

⏰ Full Time

🔴 Lead

✅ Product Manager

👻 Ghost score 0%

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Young Life

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1941

💼 Consulting

✈️ Travel

🤲 Charity

Consulting • Travel • Charity

Young Life is a global Christian mission organization dedicated to introducing adolescents to Jesus Christ and helping them to grow in their faith. The organization focuses on building personal relationships with young people and providing fun, adventurous, life-changing experiences. Its mission involves working in communities alongside like-minded adults, including volunteer leaders and staff, to engage with and support youth. Young Life also emphasizes the importance of authentic friendships and creating spaces where young people feel loved and accepted, regardless of their background.

📋 Description

• Define a multi-year product strategy for the .org web presence, marketing technology, and sponsorship programs • Map external audience journeys and identify duplicated pathways, handoffs, and friction points • Recommend whether to build, buy, reuse, consolidate, redesign, defer, or retire products based on audience value, cost, risk, and lifecycle health • Lead a team responsible for external product areas, setting ownership, priorities, and performance expectations • Build a product practice with consistent discovery, prioritization, experimentation, adoption measurement, and release standards • Develop team members to independently lead significant products and make sound tradeoffs • Own product strategy for sponsorship programs in partnership with Finance, Payments & Financial Infrastructure, and Development • Design clear, accessible, secure, and measurable sponsorship and giving flows • Define sponsorship program outcomes and report results to leadership • Partner with engineering on feasibility, estimates, architecture, and external platform decisions • Shape commitments from discovery through release and agree on completion evidence before dates are committed • Ensure launch readiness covering user acceptance, accessibility, privacy and consent, performance, content quality, support knowledge, and ownership • Share responsibility for the Product & Experience budget and make investment tradeoffs visible • Direct funds toward highest-value outcomes and escalate material decisions with recommendations • Set standards for accessibility, privacy and consent, content quality, search visibility, analytics, and brand consistency • Define and report outcomes including audience reach, conversion, sponsorship and giving results, and trust • Consolidate external-experience tools and vendors and retire products that no longer earn their cost • Use approved AI tools for research, content, experimentation, and analysis with review, data protection, and human accountability • Manage professional teams of individual contributors and/or supervisors • Participate in interviews and selection, provide training and mentorship, guide career development, and engage in performance management • Provide timely coaching and feedback and create challenging development opportunities

🎯 Requirements

• Bachelor's degree from an accredited university or college, preferably in a job related major field of study • Minimum ten (10) years of relevant professional experience, including leading and managing complex initiatives or programs with outcome-focused deliverables • Equivalent combination of education and experience accepted • Minimum three (3) years of managerial experience • Prefer eight (8) or more years of progressively responsible experience in product management, product strategy, digital experience, or related work, or equivalent evidence of sustained scope and impact • Five or more years leading product managers, designers, or multidisciplinary product teams • Demonstrated experience shipping and operating external-facing digital products, such as websites, content management platforms, marketing technology, donation or e-commerce flows, or subscription and sponsorship programs • Experience managing a product budget and making investment tradeoffs with measurable outcomes • Working knowledge of accessibility, privacy and consent requirements, and analytics for public-facing audiences • Strong written, facilitation, and executive communication skills • Personal commitment to Young Life's Christian mission and required staff statements and policies

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