Senior System Engineer – Controllers

🕒 July 1

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Yunex Traffic

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2021

🚗 Transport

💰 Seed Round on 2021-01

Transport • Technology • Urban Planning

Yunex Traffic is a company dedicated to transforming urban mobility and creating sustainable road networks through intelligent road traffic technology. With a focus on improving safety and livability in cities worldwide, Yunex Traffic empowers mobility innovation and develops next-generation traffic solutions, engaging professionals across various fields. Their commitment to shaping the future of mobility reflects the need for creativity in managing traffic complexities for today's and tomorrow's challenges.

📋 Description

• Provides advanced remote support for SEPAC controller software running on m60, 2070, and blade traffic controllers. • Diagnoses and resolves issues related to controller operation, firmware behavior, timing configuration, and field device integration. • Analyzes controller logs, traces, and configuration data to identify root causes of operational issues in live traffic environments. • Supports communication between controllers and central systems, including troubleshooting interface, protocol, and network-related issues. • Performs system health checks focused on controller stability, communications integrity, and field device performance. • Works directly with field technicians and engineering teams to coordinate issue resolution and validate corrective actions. • Escalates complex software or firmware defects to development or subject matter experts with clearly documented findings. • Ensures adherence to service level agreements, including response and resolution timelines. • Maintains accurate and detailed documentation of cases, controller configurations, issue analysis, and resolutions. • Provides guidance to customers and field personnel on controller configuration, diagnostics, and operational best practices. • Supports customer onboarding and upgrades involving controller software and field deployments. • Contributes to knowledge management through development of technical documentation, troubleshooting guides, and reusable support materials. • Supports continuous improvement of support processes, tools, and controller-related methodologies. • Identifies recurring issues and contributes to systematic improvements in controller software, configuration standards, or support processes. • Assists with selective central system (ATMS) troubleshooting where controller-to-center interaction is relevant. • Coaches and mentors junior engineers on controller systems and troubleshooting approaches.

🎯 Requirements

• Bachelor’s degree in Electrical Engineering, Traffic Engineering, Civil Engineering, Computer Science, Systems Engineering, or related field. • 5–10 years of experience supporting traffic signal systems or ITS field infrastructure, with direct exposure to controller platforms. • Demonstrable experience working with traffic signal controllers, including m60, 2070, Blade, or comparable platforms. • Experience supporting or configuring controller software (e.g., SEPAC or equivalent) in operational environments. • Strong understanding of advanced traffic signal operations, timing concepts, and field device integration (e.g. TSP, Preemption). • Experience diagnosing issues across controller software, firmware, communications, and hardware interfaces. • Working knowledge of network communications and protocols used between controllers and central systems. • Familiarity with central traffic management systems (ATMS) sufficient to support controller-to-center integration issues. • Experience with NTCIP and other traffic controller communication standards. • Proficiency in using remote diagnostic tools, logs, and trace analysis for troubleshooting. • Strong analytical, problem-solving, and documentation skills. • Ability to communicate technical findings effectively to customers and internal stakeholders.

🏖️ Benefits

• No specified benefits mentioned