Senior Systems Administrator – Logical Inventory

🔥 8 minutes ago

🇺🇸 United States – Remote

💵 $112.8k - $173.6k / year

⏰ Full Time

🟠 Senior

⌨️ Systems Administrator

🦅 H1B Visa Sponsor

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Logo of Zayo Group

Zayo Group

1001 - 5000 employees

Founded 2007

📦 Logistics

💼 Consulting

🏥 Healthcare

💰 $92.9M Grant on 2023-06

Logistics • Consulting • Healthcare

Zayo Group is a leading global provider of communication infrastructure services, offering a wide range of products and services including fiber & transport, network connectivity, mobile infrastructure, private networks, and various managed services like SD-WAN and security solutions. Zayo's extensive network spans over 145,000 route miles of fiber and connects over 1,500 data centers worldwide. Its services cater to various industries including education, finance, healthcare, retail, media & entertainment, and more, helping businesses achieve scalable and secure connectivity solutions. With a focus on innovation and customer success, Zayo continuously invests in network expansion and service delivery excellence.

📋 Description

• Administer and support the Netcracker Resource Inventory application, including application configuration, reference data and administrative functions • Coordinate with Netcracker and other vendors regarding product roadmaps, upgrades, defects and new functionality • Plan, coordinate, test and communicate application changes, patches and upgrades • Develop and execute use-case, regression and data-validation test plans and perform unit testing as needed • Triage production problems, investigate root causes and resolve or coordinate resolution of application, data and integration issues • Provide on-call support for production applications and participate in incident response and operational support activities • Support logical network inventory integrity through SQL analysis, data validation, reconciliation and controlled data remediation • Support bulk inventory loads, migrations, transformations and reconciliation activities • Identify and correct inventory discrepancies, missing relationships, duplicate records, stale data and other data-quality issues • Develop a deep understanding of Netcracker, supporting infrastructure, application integrations and network inventory data flows • Maintain technical documentation, operational procedures and runbooks • Provide support to other parts of the organization as needed

🎯 Requirements

• Bachelor’s Degree in Information Systems, Computer Science, Telecommunications or related field, OR a minimum of six (6) years of experience supporting enterprise or packaged applications • Strong analytical, troubleshooting and problem-solving skills across application, data and operational environments • Strong organizational, communication and collaboration skills, both oral and written • Demonstrated ability to work effectively with technical teams, functional leads, subject matter experts and vendors • Comfortable working in a rapidly changing environment and managing multiple operational priorities • Keen attention to detail and ability to analyze complex technical and data issues while protecting production inventory integrity • Ability to work independently, make sound decisions and engage leadership or subject matter experts when appropriate • Experience documenting and analyzing processes, procedures, application configurations and operational practices • Minimum of three (3) years of experience in SQL is required, including analysis of complex datasets and data-quality issues • Minimum of five (5) years of Logical Inventory experience required, such as Netcracker, MetaSolv or comparable OSS/network inventory platforms • Experience modeling network structures, resources, and relationships within a logical network inventory system • Ability to work in Linux environments is required • WebLogic Server administration experience • Experience troubleshooting application integrations, APIs and data flows between enterprise systems • Apache and web/application server experience • Python scripting or development experience for automation and operational tooling • Experience with network inventory, discovery and reconciliation processes • Proficiency in MS Office, particularly Visio and Excel, is a plus • Certification(s) are a plus • This position is not eligible for employment-based visa sponsorship

🏖️ Benefits

• Discretionary annual incentive plan eligibility for non-sales roles • Health insurance • Life insurance • Disability plans • Retirement plans • Excellent health, dental and vision insurance • Retirement 401(k) savings plan • Generous paid time off policy • Paid parental leave

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