Customer Success Specialist

🔥 3 minutes ago

🐊 Florida – Remote

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💵 $60k - $66k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 1%

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Logo of Zen Educate

Zen Educate

51 - 200 employees

📚 Education

🎯 Recruiter

☁️ SaaS

💰 Series A on 2022-09

Education • Recruitment • SaaS

Zen Educate is a company that connects teaching professionals with job opportunities in schools located in London, the Midlands, the North West, the South West, and Wales. They provide roles for teachers, teaching assistants, tutors, and cover supervisors, offering everything from single-day cover to long-term vacancies. By facilitating better pay, set travel times, and personal support, Zen Educate aims to enhance the employment experience for educators while assisting schools in filling their staffing needs. The platform offers an easy registration process and discusses preferences to match professionals with suitable jobs, differentiating itself from traditional recruitment agencies.

📋 Description

• Build deep, meaningful relationships with school partners • Work with school partners to generate increasing demand for Zen educators (teachers and paraprofessionals) to be placed in classrooms • Upsell Zen products and services within the school partner portfolio • Act as a responsive, central point of contact for school partnership stakeholders • Report key trends and feedback to the Product team to improve the platform • Communicate daily with newly onboarded educators to place them in daily subbing or long-term roles • Maintain constant contact with active educators to provide feedback, ensure satisfaction, and solve problems • Coach educators and improve their performance in schools

🎯 Requirements

• Must be based in Miami, FL • A deep passion for the education sector and creating a positive social impact • Experience in sales, partnerships, account management, recruitment, or education is a plus

🏖️ Benefits

• Equity compensation • Role includes bonus • 18 Paid Vacation Days and 10 Paid Company Holidays • Comprehensive medical, dental, and vision insurance • 401(k) retirement plan with no match • Sick leave • Paid biweekly

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