Enterprise Account Executive

🕒 September 17

🌐 United States, Canada – Remote

🇺🇸 United States – Remote 🇨🇦 Canada – Remote

🏈 Ohio, Michigan, +2 more states – Remote

🏈 Ohio – Remote 🚗 Michigan – Remote ❄️ Minnesota – Remote 🧀 Wisconsin – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 32%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zendesk

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

💼 Consulting

📣 Marketing

📦 Logistics

💰 Grant on 2019-09

Consulting • Marketing • Logistics

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

📋 Description

• Drive top-line revenue growth by acquiring new Enterprise customers and penetrating top-tier technology and innovation accounts • Expand AI and automation adoption through cross-selling and upselling Zendesk solutions • Create quarterly territory and account plans to increase Enterprise market share • Develop deep knowledge of Zendesk’s AI and CX platform and align it with customer objectives • Lead complex, multi-stakeholder sales cycles, including proof-of-concept stages and AI-enabled solution design • Maintain a qualified pipeline and accurate forecasting to exceed revenue goals • Build C-level executive relationships and position Zendesk as a trusted advisor • Collaborate with leadership, Customer Success, Solutions Engineering, and Product teams • Negotiate and close high-value enterprise deals using consultative selling and ROI-focused business cases • Stay current with industry trends, AI advancements, and competitive landscapes

🎯 Requirements

• 8+ years of cloud/software B2B sales or solution engineering experience • Consistent record of exceeding sales targets • Proven success navigating complex Enterprise sales cycles involving multi-month engagements, proof of concepts, and executive-level stakeholder management • Demonstrated success selling into Enterprise organizations ($1B+ in revenue), especially within the technology sector • Strong track record of quota attainment (2 of the last 3 years) • Skilled in engaging VP and C-level executives • Strong presentation, negotiation, and closing abilities with consultative selling expertise • Experience creating and executing territory and account growth plans • Familiarity with Salesforce, Outreach, Clari, Seismic, and Looker • BA/BS degree or equivalent experience required • Willingness to travel as needed for customer and team engagements

🏖️ Benefits

• Eligible for bonus, benefits, or related incentives • Hybrid way of working with flexibility to work remotely for part of the week • Opportunities to connect, collaborate, and learn in person at Zendesk offices • Reasonable accommodations for applicants with disabilities and disabled veterans