Enterprise Account Executive

🔥 6 minutes ago

🏖️ New Jersey, New York, +10 more states – Remote

🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🏈 Ohio – Remote 🌪️ Oklahoma – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ❄️ Minnesota – Remote 🎸 Mississippi – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote 🧀 Wisconsin – Remote

💵 $141.5k - $212.5k / year

⏰ Full Time

🟠 Senior

🔴 Lead

🧑‍💼 Account Executive

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zendesk

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

💼 Consulting

📣 Marketing

📦 Logistics

💰 Grant on 2019-09

Consulting • Marketing • Logistics

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

📋 Description

• Create and maintain qualified net-new pipeline to meet or exceed quota through outbound, inbound conversion, partner routes and territory planning • Lead the prospecting-to-close process, including discovery, qualification, value mapping, mutual action planning, business-case development, negotiation, contracting and close • Translate customer priorities, service-operation challenges and transformation goals into Zendesk platform and AI value propositions • Build executive and multi-threaded alignment across business, technology, security, finance, procurement and economic buying stakeholders • Own commercial strategy, deal progression and negotiation within approved guardrails • Orchestrate Solution Engineers, Product Specialists, Marketing, SDR/BDR partners, ecosystem partners and leadership to improve win probability • Maintain accurate CRM data, pipeline health, forecast discipline and early risk visibility • Document customer goals, stakeholders, use cases, commitments and success conditions for clean handoffs • Return market, competitor and buyer insights to improve go-to-market motions • Help customers move from service challenges to decision-ready cases for change

🎯 Requirements

• Typically 8–12 years of related experience • Demonstrated capability in complex B2B SaaS new-business selling, value-based discovery and commercial deal ownership • Demonstrated ownership of outcomes, with evidence of decision quality, follow-through and measurable customer or commercial impact • Evidence of prospecting discipline, quota attainment or equivalent growth results, executive engagement and complex deal judgment • Ability to discuss AI, automation, service operations and platform value credibly, and know when specialist depth is required • Genuine new-business orientation and targeted prospecting discipline • Consultative discovery skills • Executive and multi-threaded selling skills • Commercial acumen, including ROI narratives, deal economics and negotiation • CRM, forecast and operating discipline • Repeated success closing large, complex net-new deals with executive access, competitive strategy and strong business-case construction • No specific credential required where equivalent demonstrated experience, capability and track record are present

🏖️ Benefits

• May be eligible for bonus, benefits, or related incentives • Hybrid way of working with flexibility to work remotely for part of the week • Reasonable accommodations for applicants with disabilities and disabled veterans

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