Vice President, Global Communications

🕒 July 29

🏢🏡 San Francisco – Hybrid

💵 $320k - $480k / year

⏰ Full Time

🔴 Lead

👔 Vice President

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 3%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Zendesk

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2007

💼 Consulting

📣 Marketing

📦 Logistics

💰 Grant on 2019-09

Consulting • Marketing • Logistics

Zendesk is a company that provides a comprehensive suite of customer service and sales solutions. Their offerings include messaging, live chat, AI-driven automation, data privacy and protection, and an agent workspace, all designed to enhance customer experience and support operations. Their platform is designed to be flexible and scalable, catering to businesses of all sizes, including small enterprises, startups, and large corporations. Zendesk emphasizes the importance of integrated workflows and personalized customer interactions, leveraging customer data and AI to improve service efficiency. Additionally, they provide professional services, resources for training, and a strong emphasis on diversity, inclusion, and sustainability.

📋 Description

• Lead and shape global communications strategy • Provide day-to-day counsel and strategic communications support to the C-suite and senior leaders • Own enterprise internal communications for mission-critical initiatives • Direct external reputation programs • Lead crisis and issues communications • Build and manage a high-performing global communications team • Use data and insights to measure communications impact • Work with the Content & Brand strategy team to drive company and brand narrative

🎯 Requirements

• 10+ years of progressive communications experience • 5+ years leading global, cross-functional communications teams • Experience advising and preparing C-suite executives • Proven track record in media/PR • Strong crisis communications experience • Strategic storyteller with excellent writing and presentation skills • Comfortable operating in a fast-moving SaaS/tech environment • Collaborative leader who builds influence across functions • Experience writing an S-1 for a public offering a plus

🏖️ Benefits

• Bonuses • Benefits