Senior Product Manager – D2C Products

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

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Zip Co

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💳 Fintech

🛍️ eCommerce

💸 Finance

Fintech • eCommerce • Finance

Zip Co is a global ‘Buy Now, Pay Later’ company that provides simpler and fairer payment solutions for millions of customers. With a mission to be the first payment choice everywhere and every day, Zip offers transparent, flexible, and interest-free credit to consumers and businesses. The company partners with major brands like Amazon, Best Buy, eBay, and Uber, focusing on people-centred innovation and financial empowerment.

📋 Description

• Develop and execute a 6–12 month product roadmap translating customer needs and business priorities into experiments and product improvements • Lead day-to-day product development from discovery through launch and iteration • Independently manage a key direct-to-consumer financial product within Zip’s portfolio • Identify high-value customer problems, run experiments, and lead cross-functional product delivery • Define product requirements, priorities, success measures, MVP scope, and delivery plans • Conduct quantitative analysis, customer research, usability testing, market analysis, and direct observation of product behavior • Identify and validate product opportunities using customer needs, behavioral data, business potential, and Zip capabilities • Build and maintain an experimentation roadmap using lean tests and MVPs • Track customer and business metrics including acquisition, activation, conversion, adoption, engagement, retention, utilization, repayment performance, revenue, and customer satisfaction • Partner with Data, Finance, and Credit Risk on product economics and performance • Collaborate with Product Design and Research to create simple, transparent, intuitive, and trustworthy financial experiences • Work with Engineering on tradeoffs involving customer value, speed, technical complexity, scalability, and learning • Partner with Marketing, Growth, CRM, and other teams on positioning, go-to-market, onboarding, customer education, and lifecycle engagement • Coordinate with Credit Risk, Compliance, Legal, Finance, Treasury, and Operations on regulatory, credit, operational, funding, and customer considerations • Use post-launch performance and customer feedback to improve, scale, rethink, or stop initiatives • Collaborate with Group Product Manager and other Product Managers on a cohesive multi-product Zip experience • Explore appropriate AI uses across customer experience and team productivity • Communicate priorities, progress, results, risks, and tradeoffs to cross-functional teams and stakeholders • Contribute to product-management practices including roadmaps, experimentation, decision-making, product reviews, documentation, and written communication

🎯 Requirements

• 5+ years of product-management experience • Meaningful experience owning and improving a consumer-facing digital product • Product management experience at a fintech or financial services organization strongly preferred • Experience independently managing a product or significant product area from discovery through delivery and iteration • Experience using quantitative data and qualitative research to identify unmet needs and understand customer behavior • Experience developing hypotheses, designing tests, launching lean MVPs, analyzing results, and using evidence to determine next steps • Experience developing and managing a product roadmap over an approximately six-month planning horizon • Strong execution skills working with Engineering and Product Design • Experience defining and managing customer and business outcomes such as activation, conversion, adoption, engagement, retention, utilization, revenue, or customer satisfaction • Ability to make thoughtful tradeoffs among customer value, business outcomes, implementation complexity, risk, and speed • Cross-functional collaboration with Product Design, Engineering, Data, Marketing, Credit Risk, Compliance, Legal, Operations, Finance, and other partners • Comfort working in a fast-moving environment with ambiguity, incomplete information, and changing priorities • Fluency applying AI and LLM tools to personal productivity and interest in trustworthy customer-facing applications • Alignment with Zip’s core values: Customer First, Own It, Stronger Together, and Change the Game • Visa sponsorship is not available for this position

🏖️ Benefits

• Flexible working culture • Incentive programs • Unlimited PTO • Generous paid parental leave • Leading family support policies • Company-sponsored 401k match • Learning and wellness subscription stipend • Beautiful Union Square office with a casual dress code • Industry-leading, employer-sponsored insurance for you and your dependents, with several 100% Zip-covered choices available • Bonus and/or commission awards may be included in total compensation • AI opt-out request available for Greenhouse Talent Matching review

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