Borrower Advocate

Job not on LinkedIn

🔥 1 hour ago

Where this job comes from

Posted on Zippy's careers page, not through a job board

First seen by Remote Rocketship 1 hour ago

Still open on Zippy's site. Checked 1 hour ago.

Logo of Zippy

Zippy

51 - 200 employees

🛡️ Insurance

💸 Finance

💳 Fintech

Insurance • Finance • Fintech

Zippy is a company that specializes in providing home loans, loan servicing, insurance services, and technology solutions related to lending. Zippy Loans, LLC is a direct lender offering competitive loan rates and options for new and pre-owned homes, with a fully online lending process. The company emphasizes a modern approach to lending, making the process easy and accessible without needing to visit a bank. Zippy also offers insurance services through its subsidiary Zippy Insurance Services, LLC. With a commitment to supporting customers throughout the lending journey, Zippy aims to help individuals realize their homeownership dreams. Zippy is a family of companies, including Zippy Loans, LLC, Zippy Loan Servicing, LLC, Zippy Insurance Services, LLC, and Zippy Technology, LLC.

📋 Description

• Serve as the primary point of contact for borrowers needing assistance • Provide guidance throughout the lending process • Maintain professional, empathetic, and consistent communication • Build trust and maintain positive borrower relationships • Provide timely updates regarding loan status and outstanding concerns • Support Zippy’s digital manufactured-home lending and insurance services

🎯 Requirements

• Strong customer service and relationship-building skills • Excellent verbal and written communication • Problem-solving and conflict-resolution abilities • Attention to detail and organizational skills • Ability to handle confidential and sensitive information • Must reside in Arizona, Connecticut, Florida, Georgia, Illinois, Indiana, Louisiana, Maryland, Michigan, Missouri, Montana, Nebraska, Nevada, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, or Wisconsin • Employment eligibility subject to E-Verify confirmation

🏖️ Benefits

• Competitive salary with potential annual bonuses and variable pay • Stock/equity for all employees • Remote work from home • Medical, dental, and vision insurance • Company-subsidized short-term disability, long-term disability, and life insurance • Medical and dependent care FSAs • Training and licensing support • Generous paid time off • Wellbeing resources including Headspace, Gympass+, Fetch, Spring Health, SoFi, Perkspot, Ladder, and Sequoia Wellbeing Programs • Paid parental leave • No Meeting Wednesdays • Remote Slack community • Career growth and promotion-from-within opportunities • Collaborative and supportive culture • Leadership guidance, mentorship, and support • Diversity and inclusion initiatives • Meaningful work improving manufactured-home affordability • Competitive pay

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