Vaccine Delivery and Support Specialist

🔥 2 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Zoetis

Zoetis

10,000+ employees

Founded 1952

🏥 Healthcare

🍽️ Food & Beverage

🏭 Manufacturing

Healthcare • Food & Beverage • Manufacturing

Zoetis is the world's leading animal health company, committed to nurturing the world and humankind by advancing care for animals. With over 70 years of innovation, Zoetis develops a broad portfolio and pipeline of medicines, vaccines, diagnostics, and technologies that span a continuum of care to predict, prevent, detect, and treat animal illnesses. Operating in more than 100 countries, the company supports livestock farmers, veterinarians, and pet owners around the globe. Zoetis is driven by science and their shared passion for the human-animal bond, aiming to create a more sustainable and healthier world for all.

📋 Description

• Plan, coordinate, and deliver frozen poultry vaccines • Use inventory and order management systems to track and document vaccine orders, delivery, and chain of custody • Support oversight of customer vaccine application processes • Work with the Vaccine Delivery Manager, Poultry Account Managers, Poultry Marketing, Global Manufacturing & Supply, and Managed Service teams • Ensure compliance with customer expectations, safety standards, and regulations • Train and educate customers on best practices in vaccine mixing and handling • Conduct audits of day-of-age spray applications • Assess customer needs, prioritize product allocations, optimize inventory availability, and plan delivery routes • Deliver products in the assigned territory • Build customer relationships and loyalty to Zoetis poultry products and services • Train and evaluate customers on proper product use and application • Manage customer communications regarding Zoetis poultry products and services • Provide quality assurance standards and audits • Ensure safe handling of frozen vaccine products and adherence to standard operating procedures • Oversee and audit customer spray cabinet operation and utilization • Monitor customer participation in marketing programs and strategic portfolio customer contracts • Provide sales colleagues with updates following customer visits • Provide training, corrective action, and visit summaries to internal and external stakeholders • Maintain required safety and regulatory awareness or certifications for handling and transporting frozen vaccines in liquid nitrogen • Maintain documentation and communications for customer experience, inventory management, order fulfillment, regulatory, safety, and accounting needs; keep records audit-ready and support traceability and continuous improvement

🎯 Requirements

• Bachelor’s degree in Ag Science, business administration, or similar is preferred • Experience may be considered in lieu of education • Two years Planning/Scheduling utilizing an automated system or related experience • Poultry industry knowledge and awareness preferred • Proficient organizational and route planning skills • Good oral and written communication • Experience with SAP, Office suite and Salesforce • Ability to respond to common inquiries or complaints from customers • Understanding of logistics and regulatory standards • Valid driver’s license with clean driving record • Must possess or obtain authorization to work in the US for Zoetis • Individuals requiring sponsorship must disclose this fact

🏖️ Benefits

• Full-time regular employment • Equal opportunity employment • Reasonable accommodations available for individuals with disabilities

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