Renewals Account Manager

🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $65.6k - $93.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

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This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Zscaler

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

🏢 Enterprise

💰 Secondary Market on 2017-11

Cybersecurity • SaaS • Enterprise

Zscaler is a leading provider of cloud-based cybersecurity solutions, specializing in Zero Trust architecture. The company enhances security and connectivity for organizations by enabling seamless, secure access to applications and data across various environments, including the cloud, on-premises data centers, and IoT systems. With proven ROI and significant reductions in cybersecurity risks, Zscaler empowers enterprises to protect their digital resources while optimizing operational costs.

📋 Description

• Manage the timely renewal of contracts for commercial-segment customers with $50K and lower ARR • Ensure high customer and partner satisfaction throughout a high volume of renewal workstreams • Work directly with deal desk, pricing, partners, customer success, sales operations, account executives, and end customers to renew contracts on time • Adopt and champion AI tools to manage tasks, improve productivity, and meet or exceed targets in a variable compensation model • Develop understanding of Zscaler products to migrate existing contracts to current SKUs • Identify potential upsell opportunities for account executives to pursue • Report to the Manager of AMS Commercial Renewals in the WW Renewals department • Contribute to Zscaler's global Sales and Go-to-Market team and customer success

🎯 Requirements

• Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving • A strong background in a high-volume renewal, sales, or account management environment • Proven ability to manage a large number of transactions and consistently meet targets • Excellent collaboration skills and experience working with cross-functional teams like deal desk, partners, and customer success • Exceptional organizational and time-management skills to handle a high volume of workstreams • Knowledge of ZScaler products, contracts, and tools (preferred) • Active use of AI in role to drive more insight, improve personal productivity, and increase quality of work (preferred)

🏖️ Benefits

• Various health plans • Time off plans for vacation and sick time • Parental leave options • Retirement options • Education reimbursement • In-office perks • Comprehensive and inclusive benefits for employees and their families • Reasonable support/accommodations in recruiting processes