Leave and Accommodations Administrator

🔥 15 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🖥️ Administration

👻 Ghost score 10%

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Arctic Wolf

1001 - 5000 employees

Founded 2012

The cybersecurity industry has an effectiveness problem. Every year new technologies, vendors, and solutions emerge, and yet despite this constant innovation we continue to see high profile breaches in the headlines. All organizations know they need better security, but the dizzying array of options leave resource-constrained IT and security leaders wondering how to proceed. At Arctic Wolf, our mission is to End Cyber Risk through effective security operations. To achieve this, we believe that organizations must do three key things:

📋 Description

• Administer employee leave of absence programs, including medical, parental, family care, disability, military, statutory, and personal leaves across multiple countries • Serve as the primary point of contact for employees and managers regarding leave processes, eligibility, documentation, pay impacts, and return-to-work expectations • Coordinate leave cases with third-party administrators, disability carriers, payroll, HR partners, and internal stakeholders • Manage leave intake, case tracking, documentation review, approvals, status updates, and case closure • Maintain accurate leave records, employee communications, and case documentation in HR systems and case management tools • Monitor leave timelines and ensure required actions are completed within deadlines • Assist with workplace accommodation processes and return-to-work planning • Ensure compliance with applicable leave, disability, accommodation, and employment requirements • Escalate complex matters to senior team members • Support audits, reporting, and leave-related metrics • Identify process improvement opportunities • Support leave-related projects, system enhancements, and process improvement initiatives • Partner with Benefits, Payroll, and HR teams to ensure accurate pay, benefit administration, and employee deductions • Use technology, reporting, and AI-enabled tools to improve operational efficiency and employee communications

🎯 Requirements

• Bachelor's degree in Human Resources, Business, or a related discipline, or an equivalent combination of education and experience • 3+ years of experience administering leave of absence, disability, accommodation, or related HR programs • Experience administering leave and accommodation programs in a multi-jurisdictional environment • Working knowledge of global leave, disability, accommodation, and return-to-work practices • Experience using HR technology platforms and Microsoft Office applications • Expertise administering leave of absence, disability, and workplace accommodation programs while ensuring compliance with applicable laws, regulations, and company policies • Ability to manage employee cases from intake through return to work • Excellent communication and relationship-building skills • Organizational and case management skills • Analytical and problem-solving capabilities • High attention to detail and commitment to data integrity • Experience utilizing HR technology platforms, preferably Workday, case management systems, reporting tools, and Microsoft Office • Ability to leverage technology and AI-enabled tools • Sound judgment, discretion, and professionalism when handling sensitive and confidential employee information • Global mindset and ability to navigate varying practices across multiple countries and jurisdictions • Background checks are required • Authorization to receive software or technology controlled under U.S. export control laws and regulations, if applicable

🏖️ Benefits

• Equity for all employees • Flexible time off and paid volunteer days • RRSP and 401k match • Training and career development programs • Comprehensive private benefits plan including medical, mental health, dental, disability, life and AD&D, and value-added services • Robust Employee Assistance Program (EAP) with mental health services • Fertility support and paid parental leave • Accommodations for candidates and employees with disabilities and/or other specific needs where possible

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