
51 - 200 employees
🏦 Banking
💳 Fintech
☁️ SaaS
💰 $12.5M Series A on 2020-09
Banking • Fintech • SaaS
Bankjoy is a company that provides a comprehensive digital banking solution tailored for banks and credit unions. Their offerings include mobile and online banking, online account opening, online loan applications, statements, and a conversational AI chatbot called 'Joy. ' Bankjoy aims to deliver a seamless and integrated digital banking experience for both retail and business banking customers. They focus on providing fast and elegant online processes for loan applications and account opening, as well as a consistent user experience through their security-enhanced platform.
🔥 17 hours ago
🌐 Canada, United States – Remote
💵 $90k - $120k / year
⏰ Full Time
🟠 Senior
👩👩👧👦 Human Resources (HR)
👻 Ghost score 3%
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51 - 200 employees
🏦 Banking
💳 Fintech
☁️ SaaS
💰 $12.5M Series A on 2020-09
Banking • Fintech • SaaS
Bankjoy is a company that provides a comprehensive digital banking solution tailored for banks and credit unions. Their offerings include mobile and online banking, online account opening, online loan applications, statements, and a conversational AI chatbot called 'Joy. ' Bankjoy aims to deliver a seamless and integrated digital banking experience for both retail and business banking customers. They focus on providing fast and elegant online processes for loan applications and account opening, as well as a consistent user experience through their security-enhanced platform.
• Run consistent onboarding for US and Canadian employees and contractors using Rippling • Own offboarding, including access revocation, device returns, equity cleanup, final pay, and system removal • Maintain employee records, org charts, and HR data in Rippling • Administer benefits for US and Canadian employees, including enrollment and carrier coordination • Handle basic IT support, Google Workspace access, password resets, device coordination, and hardware procurement • Own the SOC II HR security policy and maintain annual audit evidence • Administer performance review cycles in Lattice • Coach managers on expectations, performance concerns, accountability conversations, and PIPs • Track escalating performance concerns • Deliver live manager training and measure behavior change • Coordinate external training providers and manage vendor logistics • Maintain and enforce HR policies and keep the Employee Handbook current • Serve as first point of contact for employee relations matters • Ensure compliance with employment laws • Own Rippling workflows, automations, reporting, and data integrity • Manage Lattice performance, 1:1 tracking, and development records • Support recruiting coordination in Ashby • Prepare compensation recommendations using market benchmarks and internal equity checks • Administer the annual compensation review process and present costed options to the COO • Report to the COO and work with the Senior Talent Acquisition Partner
• 5–8 years of HR experience in a hands-on generalist or HR manager role • Experience in a startup, scaleup, or similarly lean environment owning multiple functions simultaneously • Strong working knowledge of Canada and US employment law basics across a distributed workforce • Proven experience with performance management, difficult conversations, PIPs, and supporting managers through terminations • Tech-savvy and systems-oriented; able to learn HR tools quickly and build Rippling automations • Experience with onboarding and offboarding at scale • SOC II or similar compliance experience • Strong employee relations instincts • Excellent organizational skills and follow-through • Comfortable with IT basics, including password resets, Google Workspace administration, and device coordination • Experience at a fintech, SaaS, or technology company (nice to have) • Experience supporting a US and Canadian distributed workforce simultaneously (nice to have) • Familiarity with Rippling, Lattice, Ashby, Checkr, or Vanta (nice to have) • CHRP designation or equivalent Canadian HR certification (nice to have) • Experience coordinating with external training vendors (nice to have) • Ability to work standard business hours aligned with Eastern Time • Must work remotely from the country in which they are hired
• Performance Bonus: Up to 10% of base salary annually • Equity: Stock options in a high-growth fintech company • 100% coverage of medical, dental, and vision premiums for individuals on the USA base plan, with significant contributions toward other plan options • 100% coverage of extended medical, dental, and vision premiums for employees and families under the Canada comprehensive plan • Retirement plan with 4% company matching • 8 weeks paid parental leave for birthing parents, 4 weeks for non-birthing parents • 3–5 weeks PTO depending on tenure • 5 health days • 15 holidays • End of year shutdown • Performance-based bonuses • Remote first culture • Fast-paced and collaborative environment • Competitive compensation
Apply Now🕒 3 days ago
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