Senior Technical Account Manager

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DataVisor

WebsiteLinkedInAll Job Openings

51 - 200 employees

💸 Finance

💳 Fintech

☁️ SaaS

💰 Series C on 2019-10

Finance • Fintech • SaaS

DataVisor is an advanced fraud and risk management platform leveraging AI and machine learning to provide real-time solutions for financial institutions and other large organizations. The platform offers a comprehensive suite of tools to tackle various types of fraud, including account takeovers, application fraud, ACH and wire fraud, card fraud, and check fraud. DataVisor also provides solutions for AML (Anti-Money Laundering) compliance, helping banks, credit unions, fintech companies, and digital payment services detect and prevent fraudulent activity. Through its innovative machine learning algorithms and real-time data orchestration, DataVisor allows organizations to streamline their operations, reduce fraud losses, increase approval rates, and maintain compliance, all while protecting the integrity of their systems and user data. The company emphasizes quick and efficient integration with existing systems and provides educational resources to stay ahead of emerging threats, making it a valuable partner for modern financial operations.

📋 Description

• Provide product support, escalation, and resolution of technical issues • Architect machine learning and rule-based solutions for customers’ fraud problems • Lead solution deployment deep dive discussions in late stage pre-sales calls • Understand client use cases and define plans to achieve success criteria • Manage integration and product implementation process for customers • Conduct and coordinate business reviews and presentations with clients • Drive product roadmap by communicating client feedback to internal teams • Attend meetups, events, and conferences as a technical ambassador

🎯 Requirements

• 10+ years of experience in banking, payment, social, or e-commerce industries, as customer facing technical roles e.g. technical account manager or solution consultant • B.A./B.S. degree in a technical or analytical discipline • Excellent communication and presentation skills • Strong time and project management ability with focus to ensure deadlines are met • Experience in fraud detection and risk management is a big plus • Coding and database experience (e.g. Python, Java, SQL) a plus

🏖️ Benefits

• Compensation: Annual salary range of CAD $130,000 – $150,000, commensurate with experience. • Bonus, PTO, Stock Option, Health Benefits