Field Service Technician

🔥 16 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟢 Junior

🔧 Field Service Engineer

🚫👨‍🎓 No degree required

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Diebold Nixdorf

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1859

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Diebold Nixdorf is a global company focused on transforming the way people bank and shop by providing innovative solutions for the banking and retail sectors. With a commitment to sustainability, Diebold Nixdorf offers scalable, AI-powered technology that enhances financial inclusion and promotes environmentally friendly operations. Their services include a range of support portals and customer experience solutions, which aim to help retail banks and grocers adapt to the evolving market demands.

📋 Description

• Install, debug, and provide technical maintenance for product and component hardware and software, mainly on customer premises. • Perform scheduled inspections, cleaning, and other services. • Perform minor product repairs within an assigned territory. • Inspect products for correct operation and resolve or escalate issues according to established procedures. • Schedule services, complete required paperwork, and work with customers to ensure service satisfaction and product understanding. • Troubleshoot hardware and software failures using diagnostic tools. • Perform component-level hardware repairs. • Clean and adjust mechanical components. • Configure and install applicable software. • Perform preventive maintenance and routine checks. • Refill consumables as directed. • Install, move, add, change, and remove hardware and software products. • Train customers on the usage and operation of installed hardware and software. • Participate in hardware and software training, KPI initiatives, and special projects.

🎯 Requirements

• Education or equivalent work experience required. • Minimum of 1-2 years of relevant experience or equivalent combination of education and experience in Field Services. • Good written and verbal communication skills. • Driver's license and driving record that satisfies DN's fleet requirements. • PC literacy and good knowledge and application of the relevant tools and methods. • Ability to lift and move heavy loads, stand most of the day, climb, bend and stoop while working on equipment. • Acceptance of exposure to the outside elements. • Shift adaptability, including an on-call rotation for evenings and weekends. • Exceptional customer service skills. • Ability to organize and inventory truck stock parts and tools. • Sense of urgency, organizational skills, professional presence, and ability to work in a team environment. • Ability to pass MVR and background checks where required. • Product knowledge of the relevant industry and basic ITIL skills preferred. • Firstline Service Technician work experience preferred. • Vocational/Trade School preferred.

🏖️ Benefits

• Equal opportunity employer • Diversity-valuing workplace • On-the-job, classroom, and web-based training • On-call rotation for evenings and weekends