Account Director, Client Strategy

Job not on LinkedIn

🔥 4 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 25%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Directive

WebsiteLinkedInAll Job Openings

11 - 50 employees

💼 Consulting

📦 Logistics

📣 Marketing

Consulting • Logistics • Marketing

Directive is Oneonta NY's best web design and IT company, specializing in technology implementation and management for businesses. They offer a wide range of services including managed IT, outsourcing IT, cybersecurity, cloud hosting, web development, and IT services for nonprofit organizations. With a focus on proactive IT monitoring, cybersecurity training, and managed cloud hosting, Directive is dedicated to keeping systems up and running while maximizing productivity for small and medium organizations. Their services also include computer repair, web design, and compliance with laws like the NY SHIELD Act, providing comprehensive support for businesses' technology needs.

📋 Description

• Serve as the senior, day-to-day strategic lead for enterprise and high-growth clients • Own executive communication and long-term partnership value • Develop and execute renewal, upsell, and cross-sell strategies tied to Net Revenue Retention • Design integrated growth plans across Paid Media, SEO/Content, CRO, Creative, and RevOps • Own portfolio economics, including forecasting, margin health, scope control, and renewal negotiations • Lead QBRs and translate performance data into business narratives connecting marketing execution to revenue impact • Partner with channel leads, project managers, and operations to align priorities, manage risk, and maintain delivery excellence • Identify client risks and mitigate issues before escalation to executive leadership • Mentor strategists, analysts, and project teams • Operate as the senior strategic and commercial owner of a portfolio of complex client relationships • Influence Directive’s Net Revenue Retention, renewal rate, and customer satisfaction

🎯 Requirements

• 7–12 years of experience in agency or client services roles • Significant exposure to B2B SaaS or technology clients • Proven experience owning renewals, upsell, and cross-sell motions across a $2M+ portfolio • Strong fluency across Paid Media, SEO/Content, CRO, Creative, and RevOps • Experience partnering with VP-, CMO-, and CRO-level client stakeholders • Ability to connect marketing execution to business outcomes • Active learning of AI and automation applications in marketing and operations • Experience leading B2B technology or SaaS client accounts • Experience leading cross-channel client teams • Legally authorized to work in Canada • Currently residing in Canada • Reliable internet access and a professional background • Ability to remain stationary for extended periods • Ability to observe and interpret written and verbal communication

🏖️ Benefits

• Medical, dental, vision plans, disability, and life insurance coverage for you and your family • 100% employer-paid plan for you and 50% employer contribution for dependents (US, CAD, MX) • Access to certified therapists through Spring Health • Headspace membership • Physical therapy through Omada • Aaptiv virtual workouts • Complimentary One Medical membership for primary and virtual care • Unlimited PTO (2-week minimum) • Paid company holidays • Birthday off • End of Year Recharge, closed December 24–January 1 • Paid parental leave • Traditional and Roth 401(k) with a 3% company match • Annual bonus based on tenure • Annual company-wide retreat • Remote work from a home office • PC or Mac available

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume