Account Manager

🔥 12 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 17%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

DoiT International

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2014

☁️ SaaS

💼 Consulting

SaaS • Cloud Services • Consulting

DoiT International is a cloud services company that provides comprehensive solutions for managing and optimizing cloud infrastructure across multiple platforms such as AWS, Google Cloud, and Microsoft Azure. Their services include cloud cost management, workload intelligence, automation, and consulting. DoiT International helps businesses optimize their cloud environments, improve performance, and enhance security through a combination of advanced technology and expert consulting.

📋 Description

• Develop a deep understanding of DoiT’s business, cloud management platform, support, services, and customer needs • Maintain ownership and context of assigned customers and communicate with vendor teams about value and revenue-growth opportunities • Manage customer support escalations through resolution and ensure high customer satisfaction • Negotiate and close long-term commitments with key stakeholders • Identify new workload opportunities within customers’ cloud environments and SaaS solutions • Establish regular engagement with the customer portfolio while balancing strategic and emerging clients • Aggregate customer feedback to align products and solutions with customer needs • Provide customer feedback to engineering teams and help prioritize development deliverables • Deliver quarterly customer reviews covering project timelines, projected cloud-platform spending, and support and engagement feedback • Identify cost-optimization opportunities in customer cloud environments • Work with cloud-vendor sales representatives on mutual customers

🎯 Requirements

• 2+ years of experience in an Account Management/Customer Success/Customer Engineering role • 3+ years experience at a technology company • Strong verbal/written communication skills • Strong technical skills enabling productive engagement with technical teams and influential relationship-building • Great operational/administration skills • Analytical and detail-oriented • Ability to zoom in/out from the big picture to minutiae • Desire to grow within the organization and continuously broaden skill sets • Experience with AWS, GCP, or other major public clouds (bonus) • Experience in the FinOps Ecosystem (bonus) • Cloud Certifications, such as AWS Cloud Practitioner or Google Cloud Digital Leader (bonus) • Additional languages (bonus)

🏖️ Benefits

• Unlimited Vacation • Flexible Working Options • Health Insurance • Parental Leave • Employee Stock Option Plan • Home Office Allowance • Professional Development Stipend • Peer Recognition Program • Remote work flexibility • Schedule flexibility balancing work and home life