Relationship Manager, French/English Bilingual

🕒 June 11

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Element Fleet Management

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

🚗 Transport

💰 $125M Post-IPO Equity on 2014-03

Consulting • Logistics • Transport

Element Fleet Management is a leading company in North America, Australia, and New Zealand, providing comprehensive fleet management services. They offer an end-to-end suite of solutions that cover the entire lifecycle of fleet operations, from planning and acquiring vehicles to optimizing fleets and maximizing investments. With 1. 5 million vehicles under management and 4,100 clients, Element Fleet Management delivers tailored solutions to meet the unique needs of various industries. They focus on reducing fleet costs and risks while improving productivity through data-driven decisions and innovative mobility solutions, such as electric vehicle management and fleet connectivity. Element is committed to sustainability and promoting diversity, equity, and inclusion.

📋 Description

• Develop and maintain effective relationships within existing customer portfolio to sustain and grow revenue and achieve growth targets through proactive client renewals, pricing optimization, and share of wallet opportunities. • Engage in continuous outreach with clients to uncover requirements using Know Your Client strategies and develop creative solutions to meet their needs. • Articulate value proposition and suite of products and services while addressing client escalations, objections, and concerns. • Maintain, nurture, and expand services offered to clients within assigned portfolio. • Maintain operating discipline using Salesforce.com including forecasting, relationship plans, and opportunity management. • Build and qualify opportunities to increase share of wallet and drive portfolio growth. • Collaborate with cross functional teams to execute Customer Engagement Plans and meet client objectives. • Act as liaison with Client Success and Operational Teams to deliver a superior client experience.

🎯 Requirements

• Post-Secondary Education required - BA/BS degree or equivalent • Minimum of 5 years in strategic relationship management or related role • Must be French/English bilingual • Strong financial and business acumen • Experience working with Salesforce.com or similar CRM • Demonstrated ability to identify and close opportunities within existing client portfolio • Excellent project management, organizational, and prioritization skills

🏖️ Benefits

• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles) • Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)