Enterprise Account Manager – Strategic Renewals

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Flosum

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2013

🤝 B2B

☁️ SaaS

B2B • Software • SaaS

Flosum is an all-around solution built for Salesforce, focusing on enhancing DevOps, backup, and archive capabilities, as well as ensuring security orchestration. Trusted by Fortune 1000 companies, Flosum streamlines Salesforce development processes, automates security measures, and significantly reduces deployment times while maintaining data integrity. With its Salesforce-native tools, Flosum fosters collaboration and efficiency for organizations looking to optimize their investments in Salesforce.

📋 Description

• Own renewals across enterprise accounts and protect recurring revenue • Build relationships with CIOs, CTOs, VPs of Engineering, and heads of Salesforce platforms • Identify renewal risk, create save plans, and execute them urgently • Move customers from Salesforce-native products to Flosum’s cloud-native platform and communicate the business case • Defend accounts against competitors, in-house builds, and new enterprise architectures • Coordinate product, support, engineering, and customer success teams to meet customer needs • Identify expansion opportunities and hand them to the sales team with a clear plan • Maintain accurate forecasts and a clean Salesforce renewal pipeline

🎯 Requirements

• 7+ years in enterprise account management, renewals, or customer-facing sales at a B2B software company • Significant book of business, ideally $5M+ in annual recurring revenue, with individual accounts above $250K • Experience selling or renewing complex IT solutions such as DevOps, data protection, security, infrastructure, or developer platforms • Track record of saving at-risk renewals through executive-level engagement, with measurable results • Strong negotiation skills and comfort with multi-year terms and difficult price/value conversations • Knowledge of NRR and GRR calculations and how account management affects them • Clear, concise writing and speaking skills; ability to brief a CIO in five minutes • Salesforce ecosystem experience is a strong plus

🏖️ Benefits

• Competitive base plus variable compensation tied to retention • Real ownership and direct access to leadership • Opportunity to shape how account management works • Opportunity to shape a major customer cloud transition • Work on products supporting AI adoption and Salesforce AI-agent deployment