Account Manager – HR Services

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Info-Tech Research Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🤝 B2B

🏢 Enterprise

Consulting • B2B • Enterprise

Info-Tech Research Group is a B2B technology research and advisory firm that helps IT leaders build and run successful IT organizations through analyst research, toolkits, executive coaching, events, webinars, membership services, vendor evaluations, and consulting. The company publishes practical reports, buyer’s guides, software reviews, and blueprints to support enterprise IT decision-making, and operates training/certification programs and member portals to deliver on-demand and bespoke advisory support.

📋 Description

• Proactively manage accounts through regular service calls to ensure client alignment and drive usage of the McLean membership • Work marketing leads and conduct warm and cold calls to book onsite sales presentations with prospective clients • Support cross-functional communication and collaborate with Research and Product Teams • Grow revenue by identifying referrals through personal, professional, and client networks • Pursue sales opportunities with former clients who move to new organizations • Identify client needs aligned with Workshop, Executive Services, Consulting, and Training offerings • Solicit feedback and testimonials from current accounts • Record client details and account notes in the CRM system • Follow internal reporting processes

🎯 Requirements

• Post-secondary education, minimum College Diploma • Either 2 years of B2B sales plus a University Degree, or 5 years of B2B sales plus a College Diploma • Ability to engage and manage ongoing client needs • Ability to conduct meaningful client conversations focused on strategy, alignment, and operational excellence • Ability to identify opportunities within accounts and grow the account base • Ability to track clients who move companies and maintain records, proposals, documentation, and schedules • Ability to manage multiple calls in a day • General understanding of business and business language • Active listening ability to understand client needs

🏖️ Benefits

• Equal opportunity employer committed to diversity and inclusion • Accommodation available to applicants throughout the recruitment and hiring process upon request