Lifecycle Marketing Coordinator, CRM

Job not on LinkedIn

🔥 17 minutes ago

🇨🇦 Canada – Remote

💵 $86k - $90.5k / year

⏰ Full Time

🟢 Junior

🏆 Customer Success

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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📋 Description

• Build, QA, and launch CRM campaigns accurately and on time across email, push, SMS, and in-app channels • Execute campaign production and coordinate cross-functional work so Lifecycle Managers can focus on strategy and experimentation • Simplify recurring workflows, reduce manual effort and turnaround time, and maintain quality • Surface and help resolve outdated content, broken links, and targeting or personalization issues across live programs • Identify opportunities from campaign results and execution insights to fix underperforming campaigns, expand what works, and prioritize impactful work

🎯 Requirements

• Hands-on CRM execution experience (typically 1–3 years), including personally building, QA'ing, and launching campaigns in an email service provider (ESP) or marketing automation platform • Strong attention to detail, with a thorough approach to checking campaign content, links, targeting, and setup • Organization and follow-through, with the ability to manage multiple projects and deadlines at once and keep work moving • Proactive communication: clear status updates, coordination with partners, and early flagging of blockers • Technical curiosity and analytical thinking, including comfort learning new tools, troubleshooting issues, and asking questions about campaign performance • Braze experience (preferred) • Exposure to segmentation, personalization, and A/B testing, plus basic campaign reporting and interpreting results to identify improvements (preferred) • Experience supporting automated lifecycle journeys (onboarding, retention, win-back), ideally in a consumer app or e-commerce business with recurring customer engagement (preferred) • Examples of improving workflows or using AI tools to reduce manual work, strengthen QA, or simplify documentation (preferred)

🏖️ Benefits

• New hire equity grant • Annual refresh equity grants • Flexible work arrangement: work from home, an office, or a favorite coffee shop • Regular in-person events • Market-competitive compensation and benefits

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