Manager, Emerging Account Management

🔥 15 hours ago

🌐 Canada, United States – Remote

🇨🇦 Canada – Remote 🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 11%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MaintainX

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

☁️ SaaS

🏭 Manufacturing

🏢 Enterprise

💰 $150M Series D on 2025-08

SaaS • Manufacturing • Enterprise

MaintainX is a cloud-based, AI-powered maintenance and asset management platform that provides a modern CMMS (Computerized Maintenance Management System) and enterprise asset management (EAM) capabilities. The product helps frontline teams create and track work orders, schedule preventive and predictive maintenance, manage parts inventory, run checklists and inspections, and collect IoT and asset data. MaintainX emphasizes AI features — natural-language reporting, AI-assisted summaries and recommendations, anomaly detection, and operational insights — and offers integrations, an API, and an enterprise marketplace. It serves manufacturing and facilities-heavy industries and is positioned for enterprise customers; an acquisition by Autodesk has been announced.

📋 Description

• Ensure the success of Emerging Market Account Managers through coaching, mentorship, and guidance • Set performance expectations, monitor progress, enhance processes, and provide regular feedback • Manage day-to-day team operations and implement efficient processes • Remove obstacles and solve problems preventing the team from reaching goals • Manage hiring, onboarding, offboarding, career development, and performance management for direct reports • Identify training and skill development opportunities • Provide coaching through 1-1s, pipeline reviews, and customer calls • Ensure accurate forecasting and reporting on future pipeline • Implement strategic processes and expand the outbound sales program • Help the team achieve revenue targets • Provide weekly reporting on team success, wins, challenges, and strategic initiatives • Manage and support a customer portfolio primarily based in English-speaking markets

🎯 Requirements

• 3+ years of experience leading Account Management teams • Experience recruiting, hiring, and developing talented and driven individuals • Passion for coaching, motivating, and mentoring others • Track record of success in sales leadership within a SaaS or B2B organization • Analytical thinking and ability to turn metrics into decisions and present data impactfully • Ability to identify and recommend improvements in process, efficiency, and productivity • Experience in a fast-growth environment • Experience in sales in the CMMS industry or B2B SaaS startup is an asset • Daily verbal and written communication in English with customers • Legally authorized to work in Canada or the United States

🏖️ Benefits

• Base pay is part of the total compensation package • Commission may be included depending on the role • Annual bonus may be included depending on the role • Equity may be included depending on the role • Benefits differ by country • Health coverage, retirement and leave plans for Canada and other countries • Belonging and inclusion culture