
10,000+ employees
Founded 1910
🏥 Healthcare
📦 Logistics
🏠Manufacturing
đź’° Private Equity Round on 2021-06
Healthcare • Logistics • Manufacturing
Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.
🔥 0 minutes ago
🇨🇦 Canada – Remote
đź’µ $54.2k - $81.2k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
🤑 Sales
đź‘» Ghost score 0%
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10,000+ employees
Founded 1910
🏥 Healthcare
📦 Logistics
🏠Manufacturing
đź’° Private Equity Round on 2021-06
Healthcare • Logistics • Manufacturing
Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.
• Serve as the main point of contact to process and coordinate equipment orders for the dental equipment range • Provide exceptional service and support throughout the equipment sales process • Respond to inquiries via phone and email • Communicate with Sales Representatives to establish pricing ranges • Review current promotions and clearance items • Receive orders from Sales Representatives • Verify order data, credit applications, down payments, and other terms before order input • Enter orders into the system • Process special orders • Provide prompt and courteous service • Resolve order challenges promptly • Collaborate with various departments to meet customer needs • Liaise with Manufacturer Representatives regarding product queries • Stay current on new products and promotions • Promote sales of existing inventory • Maintain professional and technical knowledge • Perform other duties as assigned
• Minimum of 3-5 years in a Customer Service role • Dental product (Equipment) knowledge is preferred • Experience working with Microsoft • Proficient with MS Office software • Excellent customer service skills with the ability to develop positive relationships • Knowledge of basic financial and accounting principles an asset • Strong problem-solving skills • Ability to multi-task • Exceptional telephone etiquette and listening skills • Ability to work from home or office • Canadians and permanent residents will be given priority
• Collaborative work environment with highly engaged employees • Market competitive compensation and benefits plan, including LTD & Insurance • RRSP with a company match • Annual Employee Appreciation Week • Paid vacation and personal days • Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being • Career growth and training programs • Open communication with Senior Leaders • Tailored incentives for eligible employee groups, such as home office reimbursement • Employee referral program • Education support programs • Fitness subsidy • Recognition programs • Social activities
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