HR Shared Services Specialist, Bilingual

🕒 August 6

🇨🇦 Canada – Remote

💵 $64k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👩‍👩‍👧‍👦 Human Resources (HR)

🚫👨‍🎓 No degree required

👻 Ghost score 32%

infoinfo

🗣️🇫🇷 French Required

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Logo of Medtronic

Medtronic

10,000+ employees

Founded 1949

🏥 Healthcare

🏭 Manufacturing

⚕️ Healthcare Insurance

Healthcare • Manufacturing • Healthcare Insurance

Medtronic is a global leader in healthcare technology solutions, working to address the most complex and challenging medical conditions. With over 95,000 employees in more than 150 countries, the company is focused on accelerating access to healthcare technologies and advancing inclusion, diversity, and equity in healthcare. Medtronic collaborates closely with healthcare professionals to innovate and optimize treatments and therapies, thus inspiring hope and new possibilities for patients worldwide. The company's commitment to healthcare extends to its focus on impactful solutions and sustainable practices.

📋 Description

• Administer and support Canadian employee benefit programs and leave management processes • Provide centralized HR administration and support across Global Rewards, Global Talent & Leadership Development, Global HR Operations, and Employee Relations • Establish operational standards and procedures for employee and manager support • Process benefits enrollments, changes, terminations, and beneficiary updates • Coordinate with benefit providers, brokers, pension administrators, and vendors • Administer pension, retirement savings, disability, workers’ compensation, leave, vacation, sick leave, and time-off programs • Serve as an escalated point of contact for employee inquiries • Maintain confidentiality of sensitive employee information • Ensure compliance with employment standards, pension regulations, privacy legislation, and company policies • Maintain employee records and documentation in HRIS and case management systems • Generate and analyze benefits, leave, and pension reports • Lead or participate in process improvement, system testing, audits, documentation, and HR projects • Define system requirements and support automation, self-service, testing cycles, and system configuration • Collaborate with HR stakeholders to resolve issues and improve employee experience

🎯 Requirements

• Must be located in Canada • Fully bilingual in French and English, written and verbal • Demonstrated experience administering and supporting employee benefits programs, including health and welfare plans, pension programs, and disability/leave of absence management • Strong ability to work independently, manage competing priorities, and adapt effectively in a dynamic and evolving environment • Requires 2+ years of experience with a high school diploma or equivalent, or an advanced degree with 0 years of experience • Preferred: Experience with benefits and HR platforms, including Workday, CNESST, and Manulife • Preferred: Familiarity with Canadian benefits administration processes, regulations, and vendor management • Preferred: Proven ability to navigate complex employee benefit and leave-related inquiries while delivering a high level of service

🏖️ Benefits

• Health and welfare benefits including medical, dental, vision, life insurance, and AD&D • Canadian pension and retirement savings programs • Short-term disability, long-term disability, workers’ compensation, and income replacement programs • Vacation, sick leave, personal days, and other paid and unpaid time-off programs • Flexible Benefits Package • Short-term incentive through the Medtronic Incentive Plan (MIP) • Disability accommodations during the recruitment process

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