
201 - 500 employees
🏥 Healthcare
✈️ Travel
💼 Consulting
Healthcare • Travel • Consulting
Serefin is a comprehensive service provider focused on simplifying healthcare navigation and enhancing accessibility. Their person-centered approach aims to make healthcare journeys easier through care coordination that puts people and families first. They offer solutions tailored to healthcare needs, emphasizing mental wellbeing, physical clinic services, and corporate employee assistance programs. Serefin also provides specialized services for industries such as government, finance, and telecom, through their contact center operations that streamline customer access and improve experiences. Their efficient care coordination services differentiate insurance programs and help optimize the utilization of benefits. With an integrated approach, they aim to improve health outcomes by transforming transactions into care plans and providing ongoing support.
🔥 13 hours ago
🇨🇦 Canada – Remote
💵 CA$46k - CA$48k / year
⏰ Full Time
🟢 Junior
🚫👨🎓 No degree required
👻 Ghost score 0%
Where this job comes from
Posted on Serefin's careers page, not through a job board
First seen by Remote Rocketship 13 hours ago
Still open on Serefin's site. Checked 1 hour ago.

201 - 500 employees
🏥 Healthcare
✈️ Travel
💼 Consulting
Healthcare • Travel • Consulting
Serefin is a comprehensive service provider focused on simplifying healthcare navigation and enhancing accessibility. Their person-centered approach aims to make healthcare journeys easier through care coordination that puts people and families first. They offer solutions tailored to healthcare needs, emphasizing mental wellbeing, physical clinic services, and corporate employee assistance programs. Serefin also provides specialized services for industries such as government, finance, and telecom, through their contact center operations that streamline customer access and improve experiences. Their efficient care coordination services differentiate insurance programs and help optimize the utilization of benefits. With an integrated approach, they aim to improve health outcomes by transforming transactions into care plans and providing ongoing support.
• Conduct needs analyses to determine learning topics and requirements • Introduce innovative design approaches to new and existing learning curricula and programs • Develop and maintain learning curricula, programs, documentation, and materials • Deliver in-person, telephone, virtual, and web-based training using various tools and resources • Support transfer-of-learning plans after learning events • Evaluate curricula, programs, and learner performance before, during, and after learning events • Consult with subject matter experts on learning design, delivery, and evaluation • Coordinate scheduling, communications, and resource requirements for learning sessions • Maintain learning materials, handbooks, user guides, and courses
• Certification in adult education, communications, instructional design, instructional technology, learning & development and/or related field preferred • Previous training experience preferred, including systems and technology training experience • Classroom training, virtual and web-based training, and facilitation experience • Curriculum or content design and development experience, including designing and developing learning curriculums from start to finish • Knowledge of current trends and practices relating to curriculum design and development • eLearning and online course design experience an asset • Customer service experience • Strong interpersonal, problem-solving, negotiation, mediation, and conflict resolution skills • Solid written and oral communication skills, including superior presentation and facilitation skills • Excellent time management, multitasking, and organizational skills • Ability to work well both independently and as part of a team • Knowledge of Microsoft Office applications • Bilingual fluency in English and French would be considered an asset
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