Employee Experience Specialist

Job not on LinkedIn

🕒 September 15

🇵🇱 Poland – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SOFTSWISS

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📣 Marketing

🎮 Gaming

Consulting • Marketing • Gaming

SOFTSWISS is a leading provider of iGaming software solutions, offering a wide range of products including iGaming Platform, Sportsbook Platform, Game Aggregator, Jackpot Aggregator, and more. Established in 2009, SOFTSWISS has grown to employ over 1,700 people across 4 international offices in Poland, Georgia, Malta, and several remote locations. The company is known for its innovation in the iGaming industry, being the first Crypto iGaming provider in the world. SOFTSWISS not only promotes a dynamic and flexible work culture with comprehensive employee benefits but also commits to social responsibility by supporting various campaigns and initiatives.

📋 Description

• Design and continuously improve employee experience processes across the employee journey, from key employee moments to everyday interactions • Build employee experience as one connected system by aligning processes, programs, recognition, listening and culture initiatives • Participate in mapping end-to-end employee journeys, including as-is and to-be journeys, and shaping service blueprints • Lead employee research through interviews, focus groups, pulse surveys and engagement analysis, turning insights into prioritised actions • Own and evolve recognition programs by introducing new mechanics, improving participation and measuring their impact • Participate in shaping and evolving recognition and culture program mechanics, helping track participation and measure impact • Design and coordinate employee experience initiatives, cultural rituals and key moments that bring company values to life • Own key Employee Experience metrics, including engagement, belonging, culture pulse, recognition participation, employee feedback and retention • Create practical frameworks, templates and playbooks that help teams deliver a consistent employee experience • Partner with HRBP, Talent Development, Internal Communications, Marketing, IT and other stakeholders • Continuously simplify processes, remove unnecessary HR noise and improve the employee journey

🎯 Requirements

• B2+ level of English • B2+ level of Russian • 4+ years of experience in Employee Experience, Employee Engagement, Culture, HR Programs or a similar field • Proven experience designing, launching and continuously improving employee experience programs end-to-end • Strong program and project management skills, with the ability to manage multiple initiatives and stakeholders simultaneously • Strong systems-thinking skills and the ability to connect separate initiatives into one coherent employee experience • Experience with employee listening programs, including surveys, pulse surveys and focus groups, and the ability to translate insights into actions • Experience with recognition or culture program mechanics • Experience conducting employee research, analysing feedback and engagement data, and turning insights into measurable improvements • Excellent stakeholder management and cross-functional collaboration skills • Experience with recognition, rewards or gamification programs • Exposure to employee/customer journey mapping and service design methods • Familiarity with service design principles or employee journey mapping • Experience with HR technology or employee engagement platforms • Experience using AI to improve internal processes or employee experience • Experience working in global or distributed organisations

🏖️ Benefits

• Private health insurance • Sports benefits • Comprehensive Mental Health Program • Free English lessons (online) • Local language courses • Paid time off • Maternity leave support • Referral program rewards • Upskilling, internal workshops, and participation in professional conferences and corporate events