Director, Revenue Operations – B2B SaaS

Job not on LinkedIn

🔥 2 minutes ago

🇨🇦 Canada – Remote

💵 $180k - $200k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

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StoreForce

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

☁️ SaaS

🛒 Retail

🤝 B2B

💰 Private equity on 2023-04

SaaS • Retail • B2B

StoreForce is an all-in-one retail operations SaaS platform for specialty retailers that centralizes workforce management, KPI and performance management, retail execution, and employee engagement. It provides mobile and enterprise modules that give real-time visibility and enable retail executives, field managers, and store staff to communicate, execute strategies, optimize labor, and improve store performance.

📋 Description

• Translate sales strategy and priorities into actions, owners, milestones, and measures • Run recurring pipeline, forecast, deal progression, and account-plan review cadences with the CRO • Reinforce revenue KPIs and hold the team accountable for commitments • Diagnose and improve ineffective sales plays and processes • Set standards for account plans and coach the team toward them • Build repeatable land-and-expand plays across sister brands, regions, and products • Create fact-based visibility into pipeline health, deal risk, forecasting, conversion, velocity, and win/loss patterns • Own the revenue KPI framework and ensure trusted reporting is used to drive action • Partner with the CRO on coverage strategy, territory design, and capacity planning • Partner with Finance on quota setting, incentive design, and compensation modeling • Document and drive adoption of effective sales processes and playbooks • Reinforce sales approaches through coaching, inspection, and feedback • Work with Salesforce and analytics resources to define system requirements • Collaborate with Sales, Marketing, Client Success, Finance, and Product • Establish AI-enabled workflows across account planning, opportunity management, prospect research, deal inspection, and forecasting • Establish operating cadences, scorecards, KPI frameworks, and performance reporting • Improve account planning, expansion motions, forecast confidence, sales-play execution, and performance visibility • Clarify and help establish a motion for smaller, faster-moving opportunities • Create leverage for the CRO by reducing administrative process oversight

🎯 Requirements

• Meaningful experience in Sales Operations, Revenue Operations, Sales Excellence, or a comparable commercial execution role, ideally in enterprise B2B SaaS • Track record of improving sales execution, not simply administering tools or producing reports • Hands-on experience with account planning, complex deal inspection, forecasting, and land-and-expand motions • Strong analytical skills and working fluency with Salesforce • Experience influencing sellers and leaders without direct authority and creating adoption across a distributed team • Experience in vertical SaaS, private-equity-backed companies, specialty retail, or retail technology is helpful • Ability to coach, train, and develop others • Strong oral and written communication skills • Ability to operate in a fast-paced, evolving environment • Ability to travel nationally and internationally at a moderate level

🏖️ Benefits

• 20% bonus at target • Remote work and flexibility in schedule • Employer-paid health benefits including dental, prescription drug coverage, and a Health Spending Account • RRSP Matching with First Time Home Buyer support • Company paid training and professional development • Extended Long Weekends and Religious Observance Days • Employee Referral Program • Spotlight Recognition Bonus Program • Dedicated Employee Assistance Program (EAP) • Accommodations available on request during the selection process