Director, Revenue Operations – B2B SaaS

Job not on LinkedIn

🕒 August 18

🇨🇦 Canada – Remote

💵 $180k - $200k / year

⏰ Full Time

🔴 Lead

💹 Revenue Operations

👻 Ghost score 23%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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StoreForce

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2010

☁️ SaaS

🛒 Retail

🤝 B2B

💰 Private equity on 2023-04

SaaS • Retail • B2B

StoreForce is an all-in-one retail operations SaaS platform for specialty retailers that centralizes workforce management, KPI and performance management, retail execution, and employee engagement. It provides mobile and enterprise modules that give real-time visibility and enable retail executives, field managers, and store staff to communicate, execute strategies, optimize labor, and improve store performance.

📋 Description

• Translate sales strategy and priorities into actions, owners, milestones, and measures • Run recurring pipeline, forecast, deal progression, and account-plan review cadences with the CRO • Reinforce revenue KPIs through weekly operating cadence and follow through on corrective actions • Diagnose ineffective plays or processes and improve them without adding unnecessary bureaucracy • Set standards for account plans and coach the team toward them • Build repeatable land-and-expand plays across sister brands, regions, and StoreForce products • Move expansion opportunities from analysis to action with clear ownership and measurable progress • Create fact-based visibility into pipeline health, deal risk, forecast, conversion, velocity, and win/loss patterns • Own the revenue KPI framework and ensure reporting is trusted and used to drive action • Partner with the CRO on coverage strategy, territory design, and capacity planning • Partner with Finance on quota setting, incentive design, compensation modeling, and go-to-market objectives • Document and drive adoption of effective processes and playbooks • Reinforce sales approaches through coaching, inspection, and feedback • Work with Salesforce and analytics resources to define system requirements • Partner with Sales, Marketing, Client Success, Finance, and Product across functional lines • Establish AI-enabled workflows for account planning, opportunity management, prospect research, deal inspection, and forecasting • Baseline and improve forecast accuracy, deal-cycle time, win rate, and account-plan coverage • Establish a trusted revenue scorecard and KPI framework • Improve account planning, expansion motions, forecast confidence, sales-play execution, and performance visibility • Clarify and help establish a motion for smaller, faster-moving opportunities • Create leverage for the CRO by reducing time spent chasing updates and policing process

🎯 Requirements

• Meaningful experience in Sales Operations, Revenue Operations, Sales Excellence, or a comparable commercial execution role, ideally in enterprise B2B SaaS • Track record of improving sales execution, not simply administering tools or producing reports • Hands-on experience with account planning, complex deal inspection, forecasting, and land-and-expand motions • Strong analytical skills and working fluency with Salesforce • Experience influencing sellers and leaders without direct authority and creating adoption across a distributed team • Vertical SaaS, private-equity-backed companies, specialty retail, or retail technology experience is helpful • Ability to distinguish meaningful commercial signals from activity that merely looks busy • Ability to coach, train, develop, and hold experienced people accountable without relying on hierarchy • Strong oral and written communication skills • Ability to operate in a fast-paced, evolving environment with competing demands and shifting priorities • Ability to build scalable processes and systems in ambiguous or unstructured environments

🏖️ Benefits

• 20% bonus at target • Employer-paid health benefits including dental, prescription drug coverage, and a Health Spending Account • RRSP Matching with First Time Home Buyer support • Company paid training and professional development • Extended Long Weekends and Religious Observance Days • Employee Referral Program • Spotlight Recognition Bonus Program • Dedicated Employee Assistance Program (EAP) • Fully remote work • Flexibility in your schedule • Moderate national and international travel