Account Director

🕒 September 18

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 13%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Thirdbridge

WebsiteLinkedInAll Job Openings

11 - 50 employees

☁️ SaaS

SaaS • Software Development

Thirdbridge is a company specializing in the design and development of customized mobile and web applications, leveraging human expertise to meet user-centered needs. Founded from a college project in 2012, Thirdbridge has rapidly evolved into a significant player in the IT industry, offering a broad range of digital solutions including UX/UI design, system integration, and cloud migration. Their focus is on creating high-performance software that bridges the gap between innovative ideas and impactful digital experiences for clients worldwide. With a strong commitment to security and strategic digital support, Thirdbridge customizes solutions to enhance client performance and ROI, while maintaining impeccable project management and support.

📋 Description

• Grow existing accounts and acquire new clients • Manage a portfolio of active accounts and identify opportunities to expand engagements • Build and maintain an account plan for each key client with the PMPOs • Own qualified business opportunities through to contract, including discovery, proposal development, and negotiation • Contribute to RFP responses and present to clients • Lead client meetings, presentations, and commercial negotiations • Prepare proposals, estimates, and agreements with the Product and Delivery teams • Provide strategic advice to clients and advocate for their interests internally • Establish a regular follow-up cadence with key accounts and nurture long-term relationships • Track portfolio performance metrics and report on results • Collaborate with Marketing on lead generation and industry events • Collaborate with Product teams to align account management efforts and identify business opportunities • Manage client tensions and dissatisfaction through to a clear resolution • Work with Product, Design, and Development teams to advance accounts and the opportunity pipeline

🎯 Requirements

• More than 8 years of experience in business development, account management, or B2B sales • Relevant experience in digital services, software, or technology • Demonstrated ability to grow an account portfolio and close new deals • Comfortable leading complex sales cycles with decision-makers • Excellent communication and negotiation skills • Excellent command of French and English, both spoken and written • Good knowledge of customer relationship management tools (e.g., HubSpot) • Active use of AI at work to improve efficiency • Strong organizational skills and attention to detail in pipeline and account plan tracking and management • Knowledge of the retail industry, convenience stores, or loyalty programs is a major asset • Experience selling software development services or custom engagements is a major asset • Established network in convenience stores or construction companies is a major asset

🏖️ Benefits

• Five weeks of paid vacation • Unlimited sick days • Group insurance and telemedicine • Group RRSP program • Wellness account for personal expenses • Social and team-building activities • Annual training budget • Flexible schedule • All meetings are virtual • Casual work environment • Unmatched company culture