Senior HR Business Partner

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $97.8k - $132.3k / year

⏰ Full Time

🟠 Senior

👩‍👩‍👧‍👦 Human Resources (HR)

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Thumbtack

1001 - 5000 employees

🏪 Marketplace

☁️ SaaS

💰 $75M Debt Financing - Thumbtack on 2024-07

Marketplace • SaaS

Thumbtack is an online marketplace that connects homeowners with local service professionals for home maintenance, repairs, remodeling, and other home projects. The platform lets customers describe projects in their own words, browse local pros across many trades (e. g. , cleaners, handymen, plumbers, electricians, painters, HVAC, contractors, landscapers), view reviews and cost estimates, message pros without sharing contact details until messaging, and offers a guarantee up to $2,500 if a job isn't done as agreed. Thumbtack provides consumer-facing apps and a separate pro-focused experience with resources, community, and tools for professionals to manage leads and reviews. It covers every county in the U. S. and emphasizes project guides, cost guides, and home maintenance plans.

📋 Description

• Partner with client groups as a trusted advisor to managers and employees across the full employee lifecycle • Support team effectiveness and engagement survey action planning • Flag legal and compliance risks in day-to-day people management • Partner with the global HRBP team on shared strategies and priorities • Build AI-powered HRBP workflows by mapping processes and structuring HR policies and playbooks into AI-ready formats • Lead rollout, training, and success metrics for AI tools • Build templates, communications, and enablement materials as the HRBP team’s COE connector • Support board preparation, calibrations, and engagement survey insights • Cover employee relations work during team absences, including PIP preparation, investigations, policy violations, and conflict mediation • Help managers document PIPs consistently • Build and own AI tools that automate HRBP work and iterate based on feedback and usage data • Own HRBP’s North America emergency response playbook • Support quarterly exit project work

🎯 Requirements

• 10+ years of experience in HR with HRBP experience • Examples of using AI or automation to improve HR work • Comfort experimenting with AI tools and turning ideas into working solutions • Broad understanding of performance, risk management, coaching, engagement and retention, workforce planning, employee relations, compensation, culture and values • Track record of delivering in ambiguous environments and partnering with senior stakeholders • Strong communication skills, including speaking, writing, presenting, mediating, and facilitating manager-level discussions • Data literacy and ability to analyze people data, identify trends, and translate findings into recommendations • Familiarity with HRIS and HR technology platforms • Change management experience guiding leaders and teams through organizational transitions

🏖️ Benefits

• Remote work • Equal opportunity workplace • Reasonable accommodation for individuals with disabilities

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💰 Private Equity Round on 2018-03

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🟡 Mid-level

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👩‍👩‍👧‍👦 Human Resources (HR)