Account Director, Strategic Accounts

🔥 14 hours ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

🧑‍💼 Account Executive

👻 Ghost score 11%

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Logo of Trustonic

Trustonic

51 - 200 employees

Founded 2012

🚘 Automotive

💼 Consulting

🏥 Healthcare

Automotive • Consulting • Healthcare

Trustonic is a global leader in device-locking technology, offering secure solutions for the mobile, automotive, and IoT industries. Their Telecoms Platform provides sophisticated device-locking capabilities to protect revenue and reduce risk for mobile network carriers, retailers, and financiers. Trustonic’s Secure Platform gives automakers, OEMs, and IoT vendors the confidence to innovate and meet industry standards. Founded in 2012 by ARM, Thales, and G&D, Trustonic combines deep security expertise with real-world experience and certification to deliver top-notch security for billions of devices. Its mission is to connect smartphones and secure devices across various platforms like Android, iOS, and automotive OS.

📋 Description

• Own and grow a portfolio of strategic customer accounts across North America • Build trusted relationships with key customer stakeholders and act as their primary commercial contact • Drive customer retention, contract renewals, upsell opportunities, and long-term account growth • Develop and execute account plans focused on customer satisfaction, relationship development, and revenue expansion • Act as a customer advocate internally • Support the successful closure of strategic opportunities with key industry participants • Identify, qualify, and develop new business opportunities across telecommunications, retail, MVNO, mobility, device financing and leasing, and enterprise technology organisations • Build and maintain a healthy pipeline of qualified opportunities • Lead sales activity from initial engagement through contract execution • Develop relationships and expand Trustonic’s presence across the wireless and connected device ecosystem • Lead commercial discussions and contract negotiations • Collaborate with Legal, Product, Operations, Finance, and Executive Leadership • Maintain accurate sales forecasts and CRM records • Achieve or exceed revenue, retention, account growth, and new business targets

🎯 Requirements

• Proven experience in enterprise sales, strategic account management, business development, or a similar commercial role • Demonstrable success managing complex sales opportunities involving multiple stakeholders • Experience owning and growing strategic enterprise customer relationships • Strong experience in customer retention, account expansion, upselling, and new business development • Experience leading sales opportunities from initial engagement through to contract execution • Experience using Salesforce or a comparable CRM platform • Strong communication, presentation, negotiation, and relationship-building skills • Experience within telecommunications, wireless, SaaS, fintech, mobility, device lifecycle management, or related technology industries • Experience working with mobile operators, retailers, MVNOs, distributors, channel partners, or service providers • Experience selling into enterprise technology organisations • Existing relationships or understanding of the North American wireless and connected device ecosystem • Strong commercial acumen and ability to identify and develop revenue opportunities • Excellent relationship-building and stakeholder management skills • Strong negotiation and presentation skills • Ability to manage complex, multi-stakeholder sales cycles • Strong pipeline management, forecasting, and CRM discipline • Strategic, customer-focused approach with a clear focus on delivering measurable commercial outcomes

🏖️ Benefits

• Competitive compensation • A base salary that reflects your expertise and impact • Bonus scheme to share in our success • Private medical insurance for you and your family from day one • Remote working arrangements to support your lifestyle • An open holiday policy with no upper limit • Support for volunteering and causes that matter to you • Opportunities for professional development and career progression • Exposure and interaction with global teams • Commitment to diversity, equity, and inclusion • Collaborative environment where your voice is valued and your wellbeing is prioritised • Chance to work on technology that drives global economic inclusion and makes a real difference in people’s lives

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