Global Account Manager

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

💰 Account Manager

Where this job comes from

Posted on WestJet's careers page, not through a job board

First seen by Remote Rocketship 0 minutes ago

Logo of WestJet

WestJet

10,000+ employees

Founded 1996

✈️ Travel

🚗 Transport

🔥 Funding within the last year

💰 $500M DEBT on 2026-05

Travel • Transport

WestJet is a Canadian airline that operates scheduled passenger flights across Canada and to international destinations. The company offers consumer-facing travel services including flight booking, check-in, seat selection, baggage options, premium and business cabin upgrades, and a loyalty program (WestJet Rewards) with partner offers (hotels, car rentals, credit-card partnership). Its website and app provide trip management, flight status, and travel advisories; it also serves business and group travel customers. Public notices on the site reference a recent cybersecurity incident and legal/terms information.

📋 Description

• Lead air sales efforts to maximize revenue and drive market share growth within a portfolio of online travel agencies (OTAs) • Manage revenue, market share growth, and retention within an assigned OTA portfolio • Develop, execute, and continuously analyze strategic marketing plans with defined KPIs aligned to WestJet's strategic pillars • Qualify and contract new partnerships aligned with WestJet's strategic pillars • Establish and develop relationships within a defined portfolio • Prepare and deliver proposals and presentations to all levels of the organization • Manage partner marketing funds, incentives, and promotional programs • Act as a subject matter expert on WestJet's products and services • Maintain competitive and industry knowledge of product and service offerings and provide strategic recommendations • Lead project management as required to support partner and WestJet objectives • Provide accurate and timely reporting to WestJet leadership • Ensure personal targets and KPIs are met • Attend industry events, trade shows, and partner events • Work cross-functionally with Trade Marketing, Performance Marketing, Sales Development, Finance, and Loyalty

🎯 Requirements

• Relevant post-secondary education • 7-10 years of experience in account management and performance marketing, with a strong background in business-to-business (B2B) contract negotiation • Strong negotiation and analytical skills • Experience working in a global environment, with the ability to tailor strategic business plans to the needs of a global partnership with multiple international points of sale • Ability to manage accounts through the development of strategic account business plans • Highly organized, with strong prioritization and multitasking skills and a sense of urgency • Ability to navigate the consultative selling process effectively • Proven ability to balance the needs of Guests and WestJet while remaining results-focused • Ability to deliver engaging presentations to travel industry executives • Excellent written and verbal communication skills • Strong knowledge of reporting and analytics tools (e.g., DDS, GDS, PRISM, Tableau, MS Office) • Proven ability to work in a fast-paced, dynamic environment • Demonstrated ability to present ideas clearly and solve problems creatively • Ability to travel regularly as required for the role

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